Home>Support

Hero Image/Video not displaying

By Anthony Sepulveda, 6 years ago. Last reply by Alex S, 6 years ago
Hi. I am trying to add an embedded code for a matterport virtual tour using the siteorigin hero widget. It’s not displaying on my website. So far I’ve: 1. Added row on page. 2. Added widget. 3. Edit widget. 4. Add frame. 5. Paste embed code 6. Save/Update All I’m getting is a grey line…

Removing header Corp theme

By reilly, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello! I’m building a website for a client of mine and I’m using the siteorigin corp theme. I have tried to remove the header in the customizer, and in the back end options but I can’t get it done. Also I want to use a background image on just one page but it automatically changes…

SiteOrigin widgets on Gutenberg

By José António Fernandes, 6 years ago. Last reply by Alex S, 6 years ago
Hi, I have Vantage Premium theme but with the new editor I can’t add SiteOrigin widgets when building a new page. I saw your video from February 22 where you can do that (Gutenberg Compatibility in SiteOrigin Page Builder) but I’m not able to do it. Can you help me? Thanks

Black box instead of video

By Lyndelle McMillan, 6 years ago. Last reply by Lyndelle McMillan, 6 years ago
Hi, I am trying to embed a video link into a webpage and when I do it I get a black box. However, if I choose Edit, it shows me the video working and even though I tell it to embed Embed, it still only shows a black box on the preview and on the…

Chrome Update Causes Header Info to Flush Left

By Mike Doban, 6 years ago. Last reply by Alex S, 6 years ago
Good morning Site Origin! With the recent Chrome update the Social Media widget is flush left and covers our logo – www.ostdyno.com If we use IE or an older version of Chrome the issue does not exist. If we downgrade to the current free version of Vantage the issue is resolved. Can you assist in…

Video Background

By Haskins & Co Accounts, 6 years ago. Last reply by Alex S, 6 years ago
The video background that I’m trying to add via .mp4 link either spreads across all rows or doesn’t show up at all. We are supposed to be able to add a video background through each element. Can someone explain what’s going wrong?

Latest version of Chrome is causing problems

By Pixelpusher, 6 years ago. Last reply by Alex S, 6 years ago
The latest version of Chrome seems to have broken the content area found in the top right side of the Vantage theme. I have two sites using the Vantage theme and both have the content from the right side covering the site logos. This is a significant issue so please let me know if a…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More