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Vantage Premium Slider Slow or Doesn’t Load Pics

By Christopher Babson, 6 years ago. Last reply by Alex S, 6 years ago
Hi, The SiteOrigin slider on my landing page was working fairly well, but suddenly it’s not. Can you please provide solutions? Here are the problems: 1) VERYYYYY slow load time (when it works). 10 to 20 seconds or more. (Previous load time was 2 to 4 seconds.) 2) On mobile devices, it commonly won’t even…

popup working on mobile but not desktop

By graham, 6 years ago. Last reply by graham, 6 years ago
I’ve got a mail chimp account and from their website I can see that the connection to the my website is working fine. I’ve added a pop up form which appears to work on mobiles but it’s not displayed when I view my website on a desktop/laptop. Can anyone help with this please?

Contact Form Info

By Faith Von Handorf, 6 years ago. Last reply by Alex S, 6 years ago
I am having an issue with a contact form on a site. The first required field in the form (it just happens to be the name field) is not sending in the summary email for each form. So I receive all the other information but not the name of the person. Any idea why this…

SiteOriginHero – Frame not editable

By Nikola Mickovski, 6 years ago. Last reply by Alex S, 6 years ago
Hello SiteOrigin kind people, I was wondering if you could help me with the following problem: I have been using the SiteOrigin Widget, with Page Builder, for this past month. However, yesterday I noticed that I can not use the “Visual” or “Text” tabs in the Frame area of the widget. I can not use…

Cannot Edit HTML Block in Page Builder

By Adam Hardy, 6 years ago. Last reply by Adam Hardy, 6 years ago
Hi all, I’ve been enjoying using the page builder, although have encountered a persistent error that I’m unable to remedy. I have added some custom HTML blocks into a page to add some pre-made sections from elsewhere on the site, and one for some page-level CSS styles. Now that I have added and saved these…

Not getting email inquiry

By Gregg, 6 years ago. Last reply by Andrew Misplon, 6 years ago
We are currently using SiteOrigin for some of our online contact pages. https://www.1st-line.com/parts-inquiry/ https://www.1st-line.com/contact-us/ Everything seems to work ok when we test it. However we are getting calls from people who say they sent an inquiry and never got a response. When we search through our emails, we can’t find them. Every time I hear…

Select Widget Bundle Items Won’t Display When Activated

By cmaury, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I’ve never experienced this before but I cannot get all of my activated Widget Bundle items to show up in Page Builder. Some of them will, and some won’t. I’ve deactivated/deleted all plugins, deleted & reinstalled bundle, deleted and reinstalled Page Builder, cleared cache, etc. This last time I tried removing & reactivating it added…

database is disconnected

By davide mondin, 6 years ago. Last reply by Alex S, 6 years ago
now is a month that I keep it under control, every Wednesday night the database is disconnected and the site is no longer visible, loading the appropriate plugins shows that within “wp-content / uploads / siteorigin-widgets” there are some modifications / changes. What and why Does it happen?

How to deactivate links underlining on the entire website?

By catel, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I’m using Codelights widgets and I would like to disable the underlining of all the links. When using their modal popup there’s no option to disable the underlining (text or button), so I thought about disabling it on the entire website with some CSS code. I’ve tried adding what I’ve found here: https://siteorigin.com/thread/how-to-remove-link-underlines/ but…

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