By Federaik Ludikon, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello, with the recent updates I seem to have some issues with the layout of the logo and menu of our website: http://tbitalia.org/it/ How can I specify that the logo image can shrink way more to make room for the menu on a mobile device? I guess it’s some kind of min-size attribute on the…
By KyleS, 5 years ago. Last reply by Alex S, 5 years ago
I am having some trouble with the page builder plugin. When I try to edit a page, it wont let me click on the ‘save’ or ‘close’ buttons. In the javascript console, I get the error ‘Uncaught TypeError: Cannot read property ‘isHidden’ of null’ I have all my plugins and wordpress install updated. I have…
By UnDutchable30, 5 years ago. Last reply by Alex S, 5 years ago
Since the recent updates the Sidebar is not shoing anymore in the Vantage theme. There are no deactivated widgets Widget itself is present None of the images is present as well
By Larissa Castanheira, 5 years ago. Last reply by Alex S, 5 years ago
Hi, after WP migration I had to reinstall wall of it, and restore .htaccess So, almost everything is working fine, except the accordions in this page: http://www.gabrielaassmar.com.br/sobre/ When I access the admin, I can see the accordion there, on page builder, but can’t edit it. There’s this message: “The class ‘SiteOrigin_Widget_Field_Text’ could not be found.…
By Vasudha V, 5 years ago. Last reply by Alex S, 5 years ago
I am repeatedly getting the below error message when testing the contact form: “”Error sending email, please try again later.” Please assist. URL: http://travelclub.com.qa/contact-us/#contact-form-25db,contact-form-c802,contact-form-0169
By Peter Groenewegen, 5 years ago. Last reply by Alex S, 5 years ago
Since recent updates the pagebuilder is only loading while editing homepage. On all other pages I get the classic editor with widget shortcodes in the editor. For example: . Changes to these pages are also not visible on the site. So something is seriously broken here. Rolling back versions of both WP and Siteorigin doesn’t…
By Kim Allen, 5 years ago. Last reply by Alex S, 5 years ago
Hi, I’ve been using the fix that Alex S provided in response to “How can I reduce the space between icons in SiteOrigin features?” from another user a couple of years ago. Alex’s fix was with some custom CSS and adding the so-feat_spacing class to the widget classes field. It works well if the Icon…
By laboura, 5 years ago. Last reply by Alex S, 5 years ago
hello, I have a problem with page builder recently. when i create a new article on page builder, everything works fine except when i want to preview my article, the page builder layout is not supported. I tried to publish an article in page builder, but when I click on “publish”, the page loads then…
By Kim Allen, 5 years ago. Last reply by Alex S, 5 years ago
Hi, I’ve been using the Service Box Widget from the Ultimate Add One Bundle. It is handy, however, it is not at the same level of quality as the SO widgets. It would be great if you added a Service Box to your Widget Bundle. For example, it should use incorporate your standard button and…
By Alyksandra Ackerman, 5 years ago. Last reply by Alex S, 5 years ago
When I try to load in a hero image that’s been formatted to fit 1920px wide display it doesn’t display unless I set the height at 1000px, however when I do it’s right aligned and there’s a ton of padding on the left margin despite setting side padding at 0px.
By BenedictBax, 5 years ago. Last reply by Alex S, 5 years ago
Hello, I just wanted to use the “customize-function” but whenever I click the button, a blank screen appears. Is this a common issue? I don’t know how to fix that – I tried updating the theme+plugins and it did not work. Hopefully someone can help me with this one. Cheers Ben
By brianaldridge, 5 years ago. Last reply by Alex S, 5 years ago
I have created my page but when I load the domain in Chrome I get: Forbidden You don’t have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Any ideas?
By darcimontanari, 5 years ago. Last reply by Alex S, 5 years ago
I’m using SiteOrigin North Theme and SitOrigin Pagebuilder. But got the same results on different themes and different builders. 1 – Hero Video Background – The Video Background resource for SiteOrigin Hero widget doesn’t works on mobile. The video only appears on notebook or pc. Even on iPad it doesn’t works. It doesn’t matter if…
By prettybuzz, 5 years ago. Last reply by Alex S, 5 years ago
Hi, Is there any way to install the LOUD PACK on my UNWIND theme on a MUlTI WP Installation ? The plugin is activated on the network, when I go to the site there is no option to make the install. Best :)
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