By Yoann Hamard, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Following the update to wordpress 6.2, I have an error on the builder layout blocks: Forbidden You don’t have permission to access this resource. I disabled all other plugins and changed themes, cleared cache, installed latest version of siteorigin premium, but the problem persists.
By CHARRIER Peggy L'Abeille Créative, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Good morning, I have a website with the premium virtue theme from kadence theme which has been working well for several years and since last night the SiteOrigin Page Builder plugin is crashing the site (error 500), if I deactivate the plugin, the site comes back online. I did not update, why this problem? Thank…
By austindetours, 1 year ago. Last reply by Andrew Misplon, 1 year ago
When trying to edit the About page of my website, I get the error message: “Thank you for creating with WordPress. Version 6.1.1 Template Preview There could be a slight variation on how your customer will view the email content. Close Saving revision… Your latest changes were saved as a revision. All Pages The backup…
By miabriyahna, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi! I built a website for a client and used the Site Origin Hero widget eight times. Everything works well when I view it on my laptop and even my iphone, and ipad. However I checked the site on my mother’s ipad mini, and each time I used the Site Origin Hero widget there was…
By ralph, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I’ll be editing a page builder page and updating when suddenly after it updates the pagebuilder editor disappears and I am only left with visual or text editors! I added a duplicate page plugin and when I duplicate said page, page builder editor appears again! This is happening on 4 of my websites that have…
By Caracol Viajero, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello, I’ve been encountering some issues in the last few days with SiteOrigin, when adding changes for example to me sidebar, the mobile version it does not show up (PC version it does). After trying many features, I think that it conflicts either with WordPress or my theme (Voyager), how could I know where the…
By Matt Ward, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi I’m looking to find a way to increase the gap between the two buttons I have loaded onto my hero widget, currently when being displayed on a laptop the gaps is very narrow between the top and bottom of the two buttons and I want to play around with the gap to get the…
By chiaraluchini, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello, We recently acquired a new client (the site is “https://www.m-soluzioni.it/wordpress”)and I noticed that they are using your theme (Corp | Multipurpose WordPress Theme) at version 1.0.1563 which is not up-to-date. I have attempted to update it, but it breaks everything. Is it possible for me to find and try the older updates for now?…
By Ben Sumner, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi, this doesn’t look to be as simple as I thought. I have Vantage Premium on one of my sites, but want to go back to using the free version, Vantage. It doesn’t appear I can simply downgrade, though, and I don’t want to uninstall/re-install. Is there any easy way to do this?
By Barb Peterson, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi there, Website in question is https://www.medicalacupuncturepa.com/ After I updated the Vantage theme today, the #masthead .hgroup .support-text moved from a far right position in the header to slightly right of the center. I would like it to remain at far right. What CSS to use? Thanks in advance, ~Barb
By Dillon-DES, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Support Team, Before I start I’d just like to say “Page Builder” is awesome. My question is regarding the pre-built “Page Builder Layouts”, specifically “SNIP: Client Carousel”. I have tried editing the CSS and can not figure out how to change the color of the navigation dots, a.k.a. SLICK DOTS. How do I change the…
By paul_kingtiger, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I am showing a grid of posts on my home page and am using a 3 column layout. By default the number of posts displayed per page is 10, so I end up with the bottom row of the grid only having one post (see example in link). Can I change the number of posts…
By Przemyslaw Gamdzyk, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi I need to make a cell with background and text. Cell have min-height. I want to center the text vertically. Can you tell me how to do it? I check the Vertical Alignment option for a row, but the text is still from the top?
By kknackstedt, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Site logo centers then jumps left when site is loaded or when navigating between pages. I have it set for left orientation, but I can’t figure out why it begins centered. There must be an error somewhere. I need to figure out why the logo in the masthead initially is centered and then jumps left.…
By Nick88, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello I use Vantage free version. I already set up my multisite using the polylang plugin and made a seperate blog page. Now I want to make a blog page for my second language. Is this possible? If yes, how can I do this? If no, what would be the best option to make a…
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