add call to action button on
By IT Management, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi our page is Pro Business Card Scanner and we want to add 2 call to image links on the bottom right corner of the header image. how to do that?
Support Threads
Updated theme now things are missing/unusable/page builder not working
By Lisa S, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Ive’ just installed a new theme using genesis and as I’ve gone to write s new post, it’s not happy with the page builder. I don’t have either Gutenberg or classic editor installed (tried having both, still wasn’t happy) It automatically loads a block editor which then errors as it doesn’t allow me to add…
Use Different Hero Background images of Different screen sizes
By bikermanirl, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Is it possible to change the background image of the Hero widget at different screen sizes? E.G. one image at 1200 px plus one image at 700px-1200 one image at mobile
Masthead Widgets not displayed
By Elias, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Dear support, On my website using the free Vantage theme, under appearance > widgets I have added two widgets (social media & button) to display as masthead widgets. They are not displayed in the masthead on the homepage or any other page. Also, when clicking customizer > widgets it does not display ‘masthead’ as a…
Charset broken
By Jeffrey Camphens, 5 years ago. Last reply by Jeffrey Camphens, 5 years ago
After adding images to the page and saving the page all my special characters like é and ë broke. In the text editor it still shows the right character, but it outputs a distorted version. The word “één” turns into “één”. My website charset is set to be utf-8. Static content outside of the page…
Page Builder compatibility with Make
By wireb, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Just installed PB on a new WP site and I am having this same problem. It is most difficult to get PB to initiate while other times if you can get the page built with PB you will loose the PB structures as it has reverted back to WP editor, nasty – full stop. Because…
CSS Inspector missing
By Albert Kleine, 5 years ago. Last reply by Andrew Misplon, 5 years ago
The inspector window is missing I tried this solutions: disabling all non-SiteOrigin plugins: No result Inspector is still missing Tried with 3 different web browsers (Chrome, Firefox, Firefox) Inspector is still missing Trie with Site origin theme “Infulence” Inspector is still missing I do not know what to do yet. Can you please help me…
geodirectory plugin compatibility
By Felipe Orozco, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, recently the developers of geodirectory released version 2 of their plugin and they claim it is fully compatible with the siteorigin page builder. They even added your logo in their home page. wpgeodirectory.com I’m doing some tests now and I see a glitch. The plugin allows to assign wp pages to be used as…
How to make menu solid background
By AVWebmaster, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Right now it’s transparent and I don’t remember changing anything that made it so. What can I do to make it solid again? I already changed theme design -> menu Background solid but that had no effect.
Mobile layout needing adjustment
By nycbrook, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello there, I am seeking clarity on an issue I discovered. In short, I edit my website on a desktop and do not regularly access the design via mobile (iPhone) which is not good. Regardless, I recently accessed my website via mobile and was taken aback to see that the layout of the pages using…
Custom CSS file location
By Maria Elvira Arteaga, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello, I’m working with the SiteOrigin CSS plugin and need to use some images from the wp media library, however at the moment I have not access to the server side of wordpress and don’t know which is the relative path of the css path to the image folder. Could you help me please? Thank…
Sidebar Being Cut-Off
By Anna K Amendolare, 5 years ago. Last reply by Andrew Misplon, 5 years ago
See here: Blog The very first sidebar item should be a circle profile image of Sara and her about content. That content is there, however, I presume it’s the SiteOrigin Hero that is overlapping it. The blog page is an actual page with: SiteOrigin Hero Post Loop The individual blog post page is fine. 8…
“Stretch” feature doesn’t work
By Laura Kristensen, 5 years ago. Last reply by Andrew Misplon, 5 years ago
I’m trying to use the ‘Cell vertical allignment’ feature to stretch the columns to make them the same height, but they don’t seem to appear any differently than when they’re set to ‘Top’. You can see the page I’m trying to fix here: http://laurak.dk/?page_id=360 Hope someone can help!
Behavior on different device
By Amit Yadav, 5 years ago. Last reply by Andrew Misplon, 5 years ago
CGVYAPAM Recruitment 2019 | 14428 Assistant Teacher | Teacher & Lecturer Vacancy is my website post link. It is not responding properly in devices specially in small devices after installation of page builder. I don’t know what is wrong it’s looking weird. Please help me to resolve this.
Woocommerce product shortcode not working with SiteOrigin Page Builder
By striker43, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I switched from another page builder to SiteOrigin because I really like the good performance. Only one thing keeps me busy: I am not able to display my woocommerce products correctly using shortcodes like [product id=”203″]. This is what it looks like if I add products with the shortcode with siteorigin: https://www.dropbox.com/s/6gq4jydew9biwjx/1.png?dl=0 This is…