Support Forum

Get help from the community and our team. Browse threads or start a new one.

Start New Thread

Missing Widget

pluginplugin-page-buildertechnical · By Ticyweb · 2 years ago · Reply by Andrew Misplon 2 years ago

Hi, I had to put my hands on an old website that haven’t been updated since 2019. I have updated everything: WordPress core, Advanced Custom Field Pro with a new license, but I still have issues with Widgets inside the…

Search in menu

questionthemetheme-vantage · By Evgine Shahinyan · 2 years ago · Reply by Andrew Misplon 2 years ago

I installed the Vantage theme (free version). I created a Vantage child theme. Now when I turned on Customize -> Theme Settings -> Menu Search, it doesn’t show up in the menu. Are these options only available in the professional…

Problem with Instagram and Facebook view

bug-reportpluginplugin-page-builder · By Milla Kissaniitty · 2 years ago · Reply by Andrew Misplon 2 years ago

When you press sitelink in Instagram bio https://www.instagram.com/sqssociety/ or Facebook post at https://www.facebook.com/SQSmedia/ with phone columns don´t collapse. What to do? Collapse widgets, rows, and columns on mobile devices is on. Website URL where we can see more details: https://sqsseura.fi/

Menu item fades

questionthemetheme-vantage · By Dude Schmitti Schmidt · 2 years ago · Reply by Dude Schmitti Schmidt 2 years ago

When clicking on a menu item, change the tab and return to the site, the clicked menu item fades out (when hovering over it it re-appears for the hovering time) and only re-appears if I click on another menu item.

Installation

pluginplugin-page-builder · By avangogh · 10 years ago

I’m using WP with my domain. I have a WP theme (Zerif) already installed and working. However, after I attempted to upload and install SO, I get: Unpacking the package… Installing the theme… The package could not be installed. The…

Conflicts with wp-types plugin

pluginplugin-page-builder · By Krishna Prajapati · 10 years ago

I have been experiencing a problem today where it seems that Page Builder is conflicting with wp Types plugin. I created a parent post type and a child post type using types plugin and created some posts of both types…

Widget causing Javascript Conflicts in editor

general · By Monio Design · 10 years ago

Hi all! I’m developing a plugin for my client that allows them very simply insert a Metaslider slideshow into the layout. I know they could quite easily insert the shortcode into a visual editor but I wanted to make it…

Lost order number

themetheme-vantage · By Matej Zeliska · 10 years ago

Hello, I just realized that the Vantage Premium theme I am running on my personal website is not up to date. I wondered why I haven’t been offered any updates and I found out that the order number is not…

Need faster, guaranteed help?

SiteOrigin Premium includes priority email support with direct replies from our team, usually within one business day.