Support Forum

Get help from the community and our team. Browse threads or start a new one.

Some Images are not showing up

question theme theme-vantage · By Keyundra · 10 years ago · Reply by Support Assistants 10 years ago

I am using the page builder and some of the images are not showing up on the website. What could this be? I have to publish my website today and I wasn’t expecting this.

Moving my WordPress site live has broken Font awesome icons

plugin plugin-widgets-bundle technical · By zpeterson · 10 years ago · Reply by Support Assistants 10 years ago

Hello, I took our site live today and noticed that all of my iconography has quit rendering. I am removing icons where I can for now and when I can fix it I will put then back.

Visual/Text not working

bug-report plugin plugin-page-builder · By Lacey Searle · 10 years ago · Reply by Support Assistants 10 years ago

If I am now on Visual, I cannot change to Text, if I am on Text I cannot change to Visual at all. Why is this happening, I can't use my Site Origin if this doesn't start working.

PageBuilder: Clients,Testimonials

plugin plugin-page-builder question · By Tushar · 10 years ago · Reply by Support Assistants 10 years ago

How to use widgets ?

how to insert pictures?

plugin plugin-page-builder question · By HawaiiLovesArt · 10 years ago · Reply by Support Assistants 10 years ago

When you click update and switch to editor everything vanishes. Do you have any online tutorials on how to use this program.

installed Vantage does not look like one on your site

question theme theme-vantage · By HawaiiLovesArt · 10 years ago · Reply by Support Assistants 10 years ago

There is no gray bottom half with the 3 big circles. The page titles cannot be put above the top box and moved around or positioned.

Not receiving emails with upgrade info and links

account theme theme-vantage · By Alan Mclaughlin · 10 years ago · Reply by Support Assistants 10 years ago

I’m unable to upgrade my theme I’ve tried several times to get download links but not recieving can you supply me a direct e-mail link so I can forward my site details or alternative e-mail to direct the e-mail to…

Blank page b/c of Page builder plugin

plugin plugin-page-builder technical · By Keyundra · 10 years ago · Reply by Support Assistants 10 years ago

The page builder is causing my page to be blank. Once I put it deactivated and reactivated it then it has my page not set up like it should be. How can I fix this problem?

page “form fields” gone?

bug-report plugin plugin-page-builder · By inya · 10 years ago · Reply by Support Assistants 10 years ago

Unfortunally the page seems not to be available anymore - everytime I try to access it, it shows the following error: 502 The page request was canceled because it took too long to complete What can I do. Site Owners:…

Page Builder Prebuilt Layouts – Debug Mode Not Generating Array

developer plugin plugin-page-builder · By Ron Holt · 10 years ago · Reply by Greg Priday 10 years ago

I'm using the latest version of Page Builder and want to include Prebuilt Layouts in my theme. I have followed the documentation for how to turn on Debug Mode to generate the commented HTML code with the array needed to…

your youtube video software is not like the plugin I installed…

plugin plugin-page-builder question · By HawaiiLovesArt · 10 years ago · Reply by Support Assistants 10 years ago

Your youtube video is different than page builder on my page. When I switch to your page builder tab the add media tab disappears.

combine page builder siteorigin and live composer

plugin plugin-page-builder question · By Eva Fajar Kusuma Pertiwi · 10 years ago · Reply by Support Assistants 10 years ago

whether it can combine page with the page builder builder siteorigin live composer ?

GoogleMaps widget issue

plugin plugin-widgets-bundle question · By Sugandh Sachdev · 10 years ago · Reply by Support Assistants 10 years ago

Hi I got the widgets bundle with the BDLR theme but the information box doesnot seem to work. The markers and everything is in place but info box is not showing even if kept on always

Vantage Premium – Masthead Header Font, Length and Alignment

customization theme theme-vantage · By Shinetown · 10 years ago · Reply by Support Assistants 10 years ago

Hi, Please help to answer the following relating to the header in Masthead, 1) I am trying to change the font of the Masthead Header by going to Customising > Theme Design > Fonts > Heading Font, but it did…

Focus Premium 2.2 WP Update Alert

technical theme theme-focus · By Louis Shadb · 10 years ago · Reply by Support Assistants 10 years ago

I get all the time a WP alert to update my Focus premium version 2.2 to a new version, but the link is not valid… If there is no new version, how to disable this alert ? Thanks for your…

Need faster, guaranteed help?

SiteOrigin Premium includes priority email support with direct replies from our team, usually within one business day.

Explore Premium Support Start New Thread