I paid for premium and have sent 2 emails with no reply. I have not gotten a key, no confirmation email, nothing. Anyone have any suggestions?
Hi guys, I may have got my dates mixed up but I paid for Site origin premium in August last year, but it won’t let me post on the support page?? Can anyone direct me so I can check my account so I can amend/update payment. Thanks
I have premium license but for some reason your site isn’t recognizing my access.
5 months ago
I purchased this theme a while ago but never wound up using it. It used to have a place to put the code, but now? So what do I do?
Hi there. I´ve been using Vantage & Site Origin builder for a long time. And I love it. I´m really stick with it. Unfortunately, I wanted to install in a new Website recently and I couldn´t find mi license key for Premium activation. Is there a way I can retrieve that information? Thanks
Hello, How can I get an invoice for my purchase? I sent you an email as well, I thought it could be usefull to post as well for other people reference.
Hello, I want to move my license key to another site. What do I need to do ? I can’t get rid of old websites ?
1 year ago
Hello I would like to block the possibility of automatically renewing the SiteOrigin plugin in the future. Where I can do it on your site Regards maria
1 year ago
I bought a license for one of my sites and like the plugin so much that I want to add it to the others. How can I move from the $29 single site license to the multi-site one? Thanks. Earl
1 year ago
Dear Sirs: I have been paying for Premium for months and still can’t use it. I contacted support but the reply takes me through a maze that would make Alice in Wonderland smile. It always brings me back to the page that trying to sell me Premium? I was able to download the ultimate Premium…
I also tried to purchase premium today. While my transaction went through on PayPal (Transaction 4CL891160V123402G), it’s showing up as abandoned on my order dashboard here (Order #82404). I noticed that on the order dashboard the date of the transaction is the 26th, but where I am currently it is still the 25th, so I’m…
Hi, I bought a premium theme and needs to resintall the theme. Cant find the theme in the WordPress library and the download link in the order is not working. Please share the theme package. Thanks Cybeh
Hi, I bought Vantage theme couple of years ago, do I still have premium support and theme updates? act code: xxxxxxxxxxxxx ( can send if you need) Regards, Gustav
I’m trying to purchase Premium and the checkout link to log in to PayPal is dead, DNS lookup fails. Any ideas if this is on your side or theirs?
Hi Hi I would like to update my website, I purchased your vantage premium template a couple of years ago, is the latest vantage premium template still available for me to update my existing website , I do have the unlock/validation code you emailed to me. Kind Regards Peter Parbery