Carousel: sticky posts are ignored if taxonomy filter is active

By fedcas, 6 days ago. Last reply by Alex S, 5 days ago
Hello, I’ve tried troubleshooting this for a while, apparently “Sticky posts: Default” works on my website only if no taxonomy filter is used. In fact, according to the documentation the behaviour should be: Default (display sticky posts first) but as soon as I add a taxonomy filter (for example category:xxxx or post_tag:yyyy) the behaviour of…

Add Steam connect link to SiteOrigin button

By heusmich, 18 days ago. Last reply by Andrew Misplon, 14 days ago
Hi @all, I´m trying to add a link to a SiteOrigin button to let the users of the homepage connect to my gameserver with this button directly. The link has the format “steam://connect/IP:Port/” But I can´t get it working. As soon as I save it, the link will be removed. Does the link have to…

Unknown error. Failed to load the form.

By indigo8, 1 month ago. Last reply by Alex S, 28 days ago
I am getting the following error on 3 browsers (Chrome FF Edge). I have read the other threads on this error and tried the suggested fixes with no luck. “Unknown error. Failed to load the form. Please check your internet connection, contact your web site administrator, or try again later.” Fixes tried: Updated SiteOrigin plugins.…

Page Builder too many queries MySQL Query Issues

By Todd Walsh, 2 months ago. Last reply by Alex S, 2 months ago
Hello, I’m hoping you can help me figure out what’s going on with our Page Builder plugin. We have a couple different issues. The first is that we started receiving emails from our host warning that they were seeing too many MySQL queries coming from our site. Upon investigation we see that disabling Page Builder…

Contact form does not send email at first try

By Aksel Jepsen, 5 months ago. Last reply by Andrew Misplon, 4 months ago
I am using the contact form widget for a member signup form. The widget is embedded in the Site Origin widget block. After openening the website and navigating to the form, filling in the form and pushing “send”, no confirmation message is shown. After checking the mailbox, no mail was received. If I then fill…

Auto-loading details from context in url

By tcarlson, 5 months ago. Last reply by tcarlson, 5 months ago
Hi, I’m wondering if something like this is possible with SiteOrigin widgets (specifically maps and contact). We send links to our site to our customers, and we would like it to be possible for the customer to click on the link to view a map or fill out a form that is preloaded with information…

SiteOrigin Site Packs cannot be installed

By Fabio Marino, 5 months ago. Last reply by Andrew Misplon, 5 months ago
I have been using SiteOrigin Site Packs for a long time. Now I notice a strange problem. SiteOrigin Site Packs cannot be installed. I have tried with various themes and on different servers. WP does not allow installation. Does it depend on the latest versions of wordpress? Does it depend on PHP? Can you help…

Can’t save pages with siteorigin blocks

By Ethan Lazarus, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hi all, I’ve been a long-time siteorigin user, but lately, I can no longer save some of my pages in wordpress with siteorigin blocks. I’ve tried deleting the different widgets, but can’t seem to figure out which is causing the problem. I click update, and it just spins. I’ve spent hours with technical support at…

Widgets not saving new edits after plugin updates

By joeh, 6 months ago. Last reply by Alex S, 6 months ago
Started encountering an issue with saving widgets, changes made are not saved and the following message is shown at the top of the widget: There is a newer version of this widget’s content available. Clicking Restore will replace the current widget contents. You can revert by refreshing the page before updating. The plugins that were…

Unwind theme Mobile Menu

By MSOS, 7 months ago. Last reply by Alex S, 7 months ago
Hello, We just installed the free version of Unwind theme as it appeared to meet our needs with specifically searching for a mobile menu. Unfortunately, after clearing cache, used CSS, the old DB and any which Rocket pr W3 plugin offered, we still can not get our mobile menu to work on Making Sense of…