Video widget size
By 99mario, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hi there. Is there any way to set a custom size of the video widget? Thanks!
Support Threads
Adding shortcodes to widgets
By craftylion, 1 month ago. Last reply by Andrew Misplon, 1 month ago
I’m using Paid Membership Pro and I’d like to restrict certain widgets so that only logged-in members can see them (eg buttons for downloading certain files). Is there anyway of adding shortcodes to individual widgets? If so, how to I achieve this?
Hero Banner hiding Dropdown Menu
By Danelle, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hi. I am using WordPress 6.5.2 and the Hero Banner on our Home Page is hiding the Dropdown menu from above. I tried a couple different versions of adding CSS to the Widget Style Attributes, with no success. Please help. Thank you.
Testimonials not aligning correctly
By norm, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hi there, I’m using Site Origin testimonials with Create Theme and randomly some testimonials are not aligning correctly. The testimonials are set up to be centred, but in some cases, the centred content is off-centre to the left, even though the content is the same for all testimonials. Any thoughts? Thx Norm
How to prevent TutorLMS to turn Posts into courses?
By Lyubomir Dimov, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Issue Description: After installing Tutor LMS on my WordPress website, I noticed that the plugin is affecting my regular posts (posts that have already existed before the TutorLMS) and treating them as courses. This unintended behavior is causing confusion for users who expect posts that they car read, rather than seeing courses. I would like…
Form building: slider does not save zero value an more
By Rico, 1 month ago. Last reply by Alex S, 1 month ago
Hi team, via i have a range option in my rows: Unfortunately won’t the page builder save zero values any more. It’s always “100”. If i change the value of the hidden input to “1” it works, if i set it to “0” it wont. Best regards Rico
WordPress Update Incompatibility
By MaxK, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Hi folks, I’m currently trying to fix a client’s contact forms from sending everything to spam, and the solution seems to be installing WP Mail SMTP plugin. Unfortunately their site and plugins are all completely out of date, uncluding Site Origin Page Builder and Widgets Bundle, and WP Mail SMTP is not compatible with my…
How to place Google Maps Api key inot SiteOrigin Google Maps Widget
By CautiousEditor, 2 months ago. Last reply by Andrew Misplon, 2 months ago
HI SiteOrigin, our website uses SiteOrigin Widgets Bundle tool: Site Origin Google Maps This week, after latest updates, our embedded Google Map throws error: “This Page can’t load Google Maps correctly. Do you own this website? I researched and followed all the guidance I could find here on the forum, and also on stack overflow,…
How to fix box in mobile view – or hide
By hollyburtoncoaching, 2 months ago. Last reply by Andrew Misplon, 2 months ago
I have a Row with 3 widgets The Row has a background image with a colour wash over the top Background Image display = Tiled image Background Image Style = Full Column 1 style has background colour #fffff Padding 5,10,5,10 % Vertical Alignment Center Editor Design Background Colour #c1ebff Padding 30, 30, 30, 30 px…
Vantage masthead padding
By fkym, 2 months ago. Last reply by Andrew Misplon, 2 months ago
I’d like to remove (or reduce) the top and bottom padding in the masthead within the Vantage theme. I’ve looked through past threads, but they seem to be mainly about nine years old and the interface has changed since then. Is there some documentation I should be looking at? Thanks in advance.
Page is not loading correctly in admin (Showing nttt and other characters).
By sprehestudio, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Hi, When I click on a page that was built with Site Origin blocks, I get a message that “This block contains unexpected or invalid content.” There is also a button that says “Attempt Block Recovery”. If I click “Attempt Block Recover”, loading icons appear and then nothing happens. You can see the example here:…
Cannot edit the already created pages with SiteOrigin Page Builder
By cherowill, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Hello, This issue appeared yesterday after updating to the last version of SiteOrigin page Builder. I can create pages, but cannot edit them after creating them. I can work on them as long as I do not close the editing, while on it, I can continue creating the page,but if I close the editing and…
SiteOrigin Editor preview screen not loading
By flusterbuster, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Hello, This issue appeared a couple of days ago, I believe, after installing updates. I can create pages and edit them, but when I go to preview my work it won’t load. All I see is the loading icon and my work never loads. To correct this I tried deactivating the SiteOrigin plugin and then…
Hero Image Covers Main Menu
By SMZM Rika, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Hello, This is my site: https://swiftracingjapan.com/bont/safety/ And Hero is covering the primary menu. I’ve looked into the past thread and tried with: #header { z-index: 100; } or .site-header { z-index: 101; } Neither of them works… Is there any other way to fix this? Thank you for your help! Rika
Error with Page Builder Block
By Jupiter1955, 2 months ago. Last reply by Andrew Misplon, 2 months ago
I am using the Vantage Theme with Page Builder. Pages built fully with the Page Builder are OK but pages built with the standard editor which use the SO Page Builder Block are not loading correctly in the back end when editing. Instead of the content loading there is a spinning loading symbol. When you…