Support Forum
Browse community answers for this topic or search for a specific issue.
Hi, I have 2 problems with Hero Widget: 1. Hero Widget (Image/Background) is not scrollable on IOS. And it’s a really big problem for users & usability. 2. Video-Background Hero Image doesn’t play on Mobile Could you please tell me,…
Hello, I instaled the Vantage theme in my web, and now, all the post looks with the “lateral side” (sorry, I dont know the exact name in english), and not with a full width, as I had in my previous…
all the blocks on all pages have disappeared it is also impossible to restore pages from a backup copy, writes that the page has been restored, but the blocks do not appear. Several hours of work. Tell me how to…
Hello, I’ve somehow managed to delete my premium key email from my inbox and trash. Is there a way to retrieve the key from my account? Premium was purchased on January 14th 2021
I have a few sites utilizing the theme Maskitto Light which is built around SiteOrigin page builder, and is in fact how I discovered SiteOrigin. Might there be a recommended replacement theme that would need minimal adjusting? Thanks!
I just bought it. I tried to download the premium version of Css product but I couldn’t find it. So I just bought addon. 1. Did I buy it right? 2. Can I use Google Font in the css editor?…
I cannot make the css additions on this post https://siteorigin.com/thread/mobile-only-rows/ work using the row class. If I put the css class in the cell class it works. What I might be doing wrong.
I have used Page Builder by SiteOrigin for my website (www.burtybaker.co.uk) for a number of years. I haven’t modified my website for quite a while but when I visited it a few days ago I saw that a number of…
Hi! Hero Image is unfortunately covering the menu in mobile version of the site of new WordPress Twenty-Twenty One Layout =. I tried to set z-index to 100 or 999 with “!important” to several classes and ids (listed below) but…
I can no longer create new pages or edit some current ones. I tried disabling all plugins to fix. Nothing. I ran WordPress Debug and it gave the following: [11-Feb-2021 16:44:46 UTC] PHP Parse error: syntax error, unexpected ‘
Hi – I’m helping a friend set up a website and I have no idea why I have so much white space under my slider image on the homepage and the content below. I’ve checked everything I can think of…
Updated WordPress now my Post Carousel isn’t working, my last image isn’t showing up its just blank can anyone be in assistants of fizing this? Thanks!
I have a page which requires a login, and would like to restrict some content of the page depending on the logged in user. Is there a way to achieve this with page builder? I tried some plugins like “https://de.wordpress.org/plugins/restrict-content/”.…
Hello. I have Page Builder stopped working, row styles are not saved, it is not possible to select a background image or background color. The theme is updated, the plugin updated… My other site has the same theme and Page…
Hi I am kami here. I have a question… i have lost featured image widget in my wordpress website kindly tell me what to do?? Thanks in advance :)
Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer