Home>Support>Question

Vantage premium again…

By MichaelWe, 6 years ago. Last reply by Andrew Misplon, 6 years ago
hello support people, I bought the vantage premium theme some time ago… Now I understood that it became part of the general premium package… Could I still update my vantage theme with the free version or will that not work anymore? best regards, Michael

How do I eliminate white spaces around image

By tonykerns, 6 years ago. Last reply by Alex S, 6 years ago
I am currently working within a frame of SiteOrigin Hero. I have centered an image and written text below it as well as set a background image. The issue is that there is a white “bar” running the entire length of the widget with the picture in the middle (the rest of the widget is…

Page Builder has reverted to short code after Gutenberg update

By Mike Tedesco, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello! I’m using Page Builder for my home page on http://spokaneplanner.com (Moesia Pro theme )but now after the big Gutenberg update, Page Builder does not provide any menu options for the page and everything is now short code. This is copied straight from the page’s back-end. Where once there were Page Builder blocks we now…

Forbidden Message

By brianaldridge, 6 years ago. Last reply by Alex S, 6 years ago
I have created my page but when I load the domain in Chrome I get: Forbidden You don’t have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Any ideas?

Widgets Codelights missing since latest Page builder upgrade 2.10.0

By Nackso Your Web&go, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello, I’ve upgraded the Page builder plugin today to 2.10.0 Since then all Codelights widgets are missing except Codelights Testimonials. Lukily my website is still working correctly but I cannot create or change any new Codelights Modal widget. I have deactivated the plugins several times but nothing changed I do have another website where the…

Post Carousel Image Issue

By thetailgatefoodie, 6 years ago. Last reply by Alex S, 6 years ago
Hello! I am new to WP, Site Origin, etc. I love the widget of the post carousel. However, I have tried multiple different images as the thumbnails and still cuts off the right side of the image off. I’ve tried resizing the image, doing a different image, etc. Nothing has worked. I am using the…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More