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Video Doesn’t Play On Mobile Devices

By Chris Hannon, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I have built a site (lookingglass-foto.com) and I am using the Hero Image widget to embed and display a background video that is hosted on YouTube. The video works fine on laptop/desktop, but it does not work on a mobile device. I don’t see any settings that pertain to the display of videos on mobile…

Hero – Hide navigation buttons

By MikeDrum, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, Is there a way to hide the little navigation buttons in the hero slider please? I found this thread with some CSS Hero – Hide little navigation buttons when more than one frame? But like the guy says in there, the code doesn’t work. Thank you.

Server 500 error on widget screen

By mlg, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I see the following error when using the site origin editor. In the side panel where the attribute widgets are I see a 500 error message instead. This just started happening. How can I fix this please.   Here is a screen shot of the error message: https://flic.kr/p/RUt5UP Thanks, Monica

Error on Instagram Browser SiteOrigin Hero

By Tomas Jeannot, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I have a problem with the hero siteorigin. Everything is fine if we open the web www.festejemosjuntos.com directly from chrome. Now if I link my page from instagram the top slider is broken. You can not see anything, but if I minimize the web and instantly return it to it, load the images. Take the…

Issue with contact form as a widget

By Chrissie Plunkett, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I’ve created a contact form in WP and assigned it to a widget that should pull through on every page. In development, the form looks correct, but looking at the page in live mode, the form doesn’t pull through correctly and I cannot figure out why? Website is www.stablewoodcoastalcottages.com Can anyone help?

SiteOrigin Post Carousel – Relative Date

By potoman, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello, SiteOrigin Post Carousel I would like to know if there’s an issue with the “Relative” Date selection ? Date selection type Specific Relative Select a range between specific dates or relative to the current date. Dates From to Each time I enter relative start and finish dates no posts are displayed anymore. The same…

SiteOrigin Post Carousel

By potoman, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello, SiteOrigin Post Carousel I would like to know if there’s a specific code to enter in the “post query”, Taxonomies area, to be able to select posts to be displayed in the carousel in fonction of a combination of several categories (not only based on a single one). Thanks for your help ! Regards,…

Widget Issues

By Tasha Montgomery, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I am having issues with the button and contact form widgets. I setup the widget settings then save so I can preview on the page. But it won’t let me edit. It sends me to a blank page with the date at the top left corner. I have to refresh to get back to the…

Page Builder Update Issue

By Tasha Montgomery, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I have spent days/weeks getting my site to look the way that I want. I updated the page builder and now the image widget isn’t behaving as it use to. Images are all stretched out. I tried the fix you mentioned in another thread. No-sidebar has no effect. I had already had that setup. I…

Pagebuilder Layout Problems

By Bekka, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi I’m recently building a website. Since yesterday the layout of the website doesn’t appear right, but only on the homepage and one subpage. The body text and other elements aren’t stretched over the whole page (they should be in the centre of the page like here:http://resic.info/religious-social-identity-in-civil-society/the-quantitative-project/) as I set in the layout configurations and…

Update Bug

By datalink, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I just installed an update to SiteOrigin Widgets Bundle and it has a minor bug…. The image widget stretches the height of the image… An example can be seen here…. http://jusgreenautowash.com/equipment/touchpoint-product-line/touchpoint-vm-server/ This issue is occurring on all pages with images; and only after the update.

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