By Ernesto Serpagli, 9 months ago. Last reply by Andrew Misplon, 9 months ago
Hello Andrew, The plugin creates a big problem on the frontend of the site. If activated, I can no longer select the main dropdown menu and since I only occasionally need the plugin to make some modifies, I would like to remove it. Unfortunately, I can’t tell if this depends on the latest wp update…
By Anel Grobler, 10 months ago. Last reply by Andrew Misplon, 10 months ago
I’m running Unwind theme for website catsofcapetown.com integrated with Woocommerce. I received a notification the file below is out of date: siteorigin-unwind/woocommerce/checkout/form-checkout.php version 3.5.0 is out of date. The core version is 9.4.0, siteorigin-unwind/woocommerce/product-searchform.php, siteorigin-unwind/woocommerce/single-product/review-meta.php If you can please assist and clarify if my website is running on your latest theme and if its compatible…
By Lorrie Thomas Ross, 10 months ago. Last reply by Andrew Misplon, 10 months ago
I’m experiencing an odd behavior that ONLY seems to affect HTML code relating to FontAwesome. Example: 1. Add the following HTML to the SiteOrigin Editor widget TEXT tab (with or without add paragraphs on): 2. Save. 3. The HTML code disappears and the widget box is empty. However, the code displays properly on the live…
By Morten From, 10 months ago. Last reply by Alex S, 10 months ago
I’ve updated several sites with Vantage theme to WordPress 6.7 this morning and have lost translations on all of them. Rerouting back to WP 6.6.2 resolves the problem. I’ve narrowed it down to the language selection in function.php, which uses an old line code no longer supported in WP 6.7: load_theme_textdomain( ‘YOURTEXTDOMAIN’, get_template_directory() . ‘/languages’…
By QUEERmdb, 10 months ago. Last reply by Andrew Misplon, 10 months ago
Since 12 hours the front page of my project is not accessible. My web host found that your plugin is causing the problem. When it is deactivated, the page becomes quickly accessible again. Unfortunately, every page was built with Site Origin, so without the plugin, the layout falls apart. I will now try to get…
By Ralf Longwitz, 10 months ago. Last reply by Andrew Misplon, 10 months ago
Hi, after the update to 1.63.4, the backend presents a white screen. Debug file: [12-Nov-2024 09:25:24 UTC] PHP Fatal error: Uncaught Error: Class ‘SiteOrigin_Widget_PostCarousel_Widget’ not found in /myserver.ch/httpdocs/mysite/wp-content/plugins/siteorigin-premium/addons/plugin/carousel/post-carousel/widgets/card-carousel/card-carousel.php:11 Stack trace: #0 /myserver.ch/httpdocs/mysite/wp-content/plugins/so-widgets-bundle/so-widgets-bundle.php(235): include_once() #1 /myserver.ch/httpdocs/mysite/wp-includes/class-wp-hook.php(324): SiteOrigin_Widgets_Bundle->load_widget_plugins() #2 /myserver.ch/httpdocs/mysite/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #3 /myserver.ch/httpdocs/mysite/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /myserver.ch/httpdocs/mysite/wp-settings.php(678): do_action() #5 /myserver.ch/httpdocs/mysite/wp-conf in /myserver.ch/httpdocs/mysite/wp-content/plugins/siteorigin-premium/addons/plugin/carousel/post-carousel/widgets/card-carousel/card-carousel.php on line 11
By psyorigin, 11 months ago. Last reply by Andrew Misplon, 10 months ago
Hi there, I noticed that emojis are not showing up properly. They appear in a giant size as the .svg file. Here’s a screenshot: https://ibb.co/zsmtpJ3 Any idea how to fix this? Either to remove emojis completely, or make them appear in small size. Thank you.
By psyorigin, 11 months ago. Last reply by Alex S, 11 months ago
Hi everyone, I’m having an issue saving the home page directly from the Custom Home page with the theme builder. Apparently the builder is conflicting with The Events Calendar and Yoast SEO, when they’re both running. Everything was working smoothly before starting using Yoast SEO. Then every time I save my home page through the…
By jtm78, 11 months ago. Last reply by Andrew Misplon, 11 months ago
Hello, The SiteOrigin contact form widget on my website https://johnnoblemartin.com/saxophone-lessons-bath-bristol-frome/ have stopped working. After disabling all plugins I have found that wordfence is causing the issue. Is there a workaround for this? Very best, John
By Larsson, 11 months ago. Last reply by Andrew Misplon, 11 months ago
on the https://mainecoon.dk frontpage I have a problem with the new version of the Vantage theme. After the update the icons for new messages are grey, without an image. Messages from before are with image content. Running on Linux, PHP 8.3
By figgy0pudding, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Using Safari to edit a page in Divi Page Builder (DPB): The Sections/Rows/Fields blocks that define the overall layout and contain the displayed text, images, etc. are left-aligned to the right edge of the page title field. This means they overlay and obscure the right hand Page Builder control elements like Publish, Divi Page Settings…
By S. Ray, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I loaded the SiteOrigin Widgets Bundle along with the Page Builder to test and instantly noticed some conflicts with Astra Pro theme. Whenever I try to go into Astra>Customize my admin locks up with multiple “Page Unresponsive” messages. I have done extensive testing and found that it was the SiteOrigin Widgets Bundle that was causing…
By Erwin Bergkamp, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi, I’m getting an error in my backend due to a out of date woocommerce template. Could this be resolved? currently im unable to edit my product pages.
By Matthew Larkins, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi – I’ve disabled plugins, flushed caches etc… please can you assist. I can’t edit pages when the page builder is active, the page won’t even load. Can you send me a link to upload the log-file to please?
By Razman Wan Fatul, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I set the button Design & Layout to be Align: left. But on the frontend the button is displayed aligned center. I checked in the browser dev tool, it shows . I’ve tried deactivate other plugins, and switching themes. Still not fixed.
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