Pagebuilder layout is not working
By Amadou SOW, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, Siteorigin layouts (and download Sitepack) do not work. Could you give us a resolution time. Best regards, Amadou
Support Threads
Layouts Directory not populating
By regioncoder, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, The Layout Directory in the Page Builder has stopped populating the SiteOrigin preloaded layouts. My site uses WordPress Version: 5.7 and I’m using Page Builder plugin Version 2.11.8. I’ve tried deactivating all non-SiteOrigin plugins but that did not resolve the issue.
Missing Content on Website due to Unvailable WP_Widget_Black_Studio_TinyMCE Widget
By Andrew Scott, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hey, I recently was checking my website and realized the vast majority of my blog posts are no longer visible. When I go into the text editor it says there are missing widgets and when you click on one of them I get this text: ‘The widget WP_Widget_Black_Studio_TinyMCE is not available. Please try locate and…
Problems with Iframe embedded Video
By Guenter Schueller, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, I have a display problem with an embedded video. I am using the following code: Under the video, depending on the width of the cell in the row, a wider and wider border appears. Even if I put several videos in one cell. Here you can see what i mean: https://www.lueckenpresse.info/darstellungsprobleme/ Can you provide…
With of “Default Sorting” Dropdown when using Widget
By Datsyuk, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello there, im’am trying out the Site Origin Noth Theme for a new Shop project. Everything seems to be working fine. But a soon as I’am using widgets on the Shop page the “”Default Sorting” becomes vertcial looking like that: D Shwoing x results e f a u…. When the is no widget in the…
SiteOrigin Editor doesn’t start
By Stephan Zurfuh, 3 years ago. Last reply by Andrew Misplon, 3 years ago
On my website, which somebody from Bangladesh did, doesn’t run Site Origin, when I want to edit. The pages have the note, that they are done with SiteOrigin I deleted already the plugin and reinstalled it. What to do. Thanks. Stephan
Changes in the live editor aren’t working
By Paul Dudsdeemaytha, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I am trying to use the site builder to make text changes. Every time I change the text, click ok, and then try to update the page, it just goes back to theme default text. All I am trying to do is edit the text and visual editor.
Editor not visible on page
By MaureenvG, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, The editor from “Page Builder by SiteOrigin” has disappeared from all the pages. I can’t change anything. If I duplicate one page and try to change text and publish again, everything is gone. All is updated, WordPress, Themes and Plugins. Don’t know what to do next. Maureen
Featured Images Disappeared
By Joe Rowlands, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I have a blog, using the Unwind theme, with nearly 200 posts all using the grid format and everyone with its own featured image. The problem I have is that after the first one hundred posts, most of the remaining posts no longer show their featured images in the grid even though they are still…
north font size
By sojnab, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I am using siteorigin north theme. I can’t figure out how to increase the menu font size. Any ideas? Thanks Ken
Need assistance changing rotating slideshow
By Bethany Ferrall, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Good afternoon. I’m struggling to change a slider widget’s images on my welcome page. Can someone give me some advice on what I’m missing? I’m almost 9 months pregnant and can.not.figure.it.out. I KNOW it is simple and would SO appreciate yall helping out a pregnant lady who’s brain is apparently malfunctioning! Welcome (Need to change…
Layout Builder in Masthead – new id every time I save changes
By Jennie Frizelle, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I wanted a specific layout in the masthead, and from what I read the best way to do this was to add a Layout Builder widget to the Masthead. I did this and it’s working nicely, apart from one thing. I have added some Custom CSS relating to the navigation menu, which appears in…
Illegal string offsent ‘class’
By Cliff Rohde, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Am getting the following error every time site content (page or post) is edited: Illegal string offset ‘class’ in /[redacted]/public_html/wp-content/plugins/site-editor/editor/extensions/pagebuilder/includes/pb-shortcodes.class.php on line 330 That was causing a 500 error on the server using PHP 7.3. With update to PHP 7.4, no longer get the 500 error, but the edits take a long time to save…
Page content display only in Editor mode not in Published page
By srshaw3, 3 years ago. Last reply by Andrew Misplon, 3 years ago
The page https://www.encharter.com/covid-19-resources-for-massachusetts-businesses/ does not show the same content as is currently stored in the editor. Disabling the plugin Page Builder by SiteOrigin 2.11.8 results in the updated content being displayed on the page, but other aspects of the site break. Would be happy to purchase a premium license to get this resolved. I do…
Force Vantage footer to bottom of screen?
By Justin Tuijl, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, how can I add css to push the footer to the bottom of screen when there is little content on the page? Thanks.