This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Slider arrows not showing on mobile—please help!

Open 12 replies customizationpluginplugin-page-builder
marcblaustein
Started · Latest reply by Andrew Misplon

Hi. I have checked the box for the arrows to show on mobile but no luck.
Autoplay is off.
I saw the code below on another post about this but it still does not work.
All advice appreciated. Thanks in advance!

@media screen and (max-width:600px) {
.sow-carousel-title a.sow-carousel-next,.sow-carousel-title a.sow-carousel-previous {
display: block !important;
}
}

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

12
  1. Andrew Misplon Staff

    Hi Marc

    Thanks for reaching out.

    Do you have a public URL where we can take a look at what’s going on?

  2. marcblaustein

    Hi. Thanks for your reply. Here is an example:

    https://marcblaustein.com/work/reid-hall-annual-report/?sourceId=7&sourceType=work_category

    These are all sliders but no arrows in mobile view.

  3. Andrew Misplon Staff

    Thanks for the link. The issue is most likely the following rule:

    @media only screen and (max-width: 767px) {
.work .sow-slider-base .sow-slide-nav .sow-sld-icon-thin-right, .work .sow-slider-base .sow-slide-nav .sow-sld-icon-thin-left {
    display: none;
    }
}

    Hope that helps!

  4. marcblaustein

    Thank you! I looked for this but can't find it in my Sublime Custom CSS.
    Elsewhere?

  5. Andrew Misplon Staff

    Sure, no problem.

    The rule is located in your theme name – /assets/css/stylesheet.css

  6. marcblaustein

    Thank you. I went into Cpanel but the CSS files don't seem to contain that.
    Hmm. Sorry, but is there something I'm doing wrong?

  7. Andrew Misplon Staff

    No problem. The rule is in the parent theme. Here is a screenshot showing the location https://imgur.com/a/E2EiBgS.

    We can point the way within our free support scope but unfortunately due to resource limitations can’t dive too deep into custom challenges.

  8. marcblaustein

    Understood. I will take a look and hopefully it will work out. Thank you.

  9. marcblaustein

    Hi again, Andrew. I've tried everything and I just can't find the code you've pointed out anywhere.
    I really don't get it… I'm sure I'm overlooking something simple.
    If I restarted my membership, is this something you'd be able to help me with?
    Thank you.

  10. Andrew Misplon Staff

    Hi Marc

    Thanks for the update. Sure, we can assist directly within our premium support scope.

  11. marcblaustein

    Ok—done! :)
    I just resubscribed.

  12. Andrew Misplon Staff

    Hi Marc, thanks for your support. Please, email [email protected].

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread