Home>Support

Slider problem with Influence

By markhemmings, 8 years ago. Last reply by Alex S, 8 years ago
Hi everyone, thanks in advance for any guidance. I have two websites that both use Influence. The first site has a perfectly working slider (even though I only use 1 image), but as I created a new website a few weeks ago with a newer version of Influence, I don’t know how to create a…

Set Masthead to Not have Any transparency at all

By ptoolemy, 8 years ago. Last reply by Gopu, 8 years ago
How do I set Masthead to NOT have ANY transparency at all? Both of the above css are resulting in about 99% white. There is about 1% of the underlaying elements that shines through the masthead. This is when using “menu position overlaps content””. So how come this happens, and how do I get 100%…

manual upgrade / installation

By jmmtechnologies, 8 years ago. Last reply by Alex S, 8 years ago
What is the manual process to update from so Widget version 1.6.4 to 1.7.1? (I’m working on a website that doesn’t permit FTP or cpanel access … also SElinux settings are very restrictive.. manual install is the only way to go) Thanks, John

Custom Icon is not saved persistently

By mmoscher, 8 years ago. Last reply by mmoscher, 8 years ago
Howdy, short note beforehand: developing new/additional plugins for the PageBuilder works like a charm and makes a lot a fun. So: thanks a lot for this really great API/Plugin System & PageBuilder itself! Nevertheless I’m currently struggling to implement/add a custom icon font to the PageBuilder icon set as described here: https://siteorigin.com/docs/widgets-bundle/form-building/icons-and-fonts/ I’m able to…

Weird page title spacing issue

By Sinclair Parkinson, 8 years ago. Last reply by Sinclair Parkinson, 8 years ago
I have several pages which do not use SiteOrigin in any form, and the layout is fine (such as http://weightlossonline.co.uk/support/faq/). However as soon as I use Page Builder, the spacing at the top of the page title changes to an unusable degree (such as http://weightlossonline.co.uk/contact). I have tried on different pages and with different widgets,…

After moving website location, SiteOrigin still points to old location

By John Fossey, 8 years ago. Last reply by Alex S, 8 years ago
I developed a new website, building the wordpress install in a subdirectory /newtheme/, then when ready to launch moved the whole wordpress installation to the /wp/ folder. The .htaccess file was changed to rewrite urls to /wp/. Everything on the website now works fine except for the style of one call-to-action button. I finally tracked…

Can’t Install Page Builder

By Mikeclay, 8 years ago. Last reply by Alex S, 8 years ago
I keep getting an error when trying to install Page Builder. The plugin does not have a valid header Downloading install package from https://downloads.wordpress.org/plugin/siteorigin-panels.2.4.16.zip… Unpacking the package… Installing the plugin… Destination folder already exists. /www/sites/1a2/843/www.panoramicfixers.com/web/wp-content/plugins/siteorigin-panels/ Plugin install failed My site is www.panoramicfixers.com, operating with newest WP version and I am trying to change the theme.…

Siteminder Origin “Choose Image” Error.

By Michael Harvey, 8 years ago. Last reply by Alex S, 8 years ago
I am not able to click on the “choose image” button in the site minder image editor. It just looks like an “a” tag with text saying “choose image” and not like a button like it used to. I have deactivated all my other plugins to see if that were the cause but it wasn’t.…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More