Support Forum

Get help from the community and our team. Browse threads or start a new one.

Contact form – captcha setup

plugin plugin-page-builder technical · By lorenahe · 8 years ago · Reply by lorenahe 8 years ago

Hi. I’m using the contact form widget and I’m having the next problem: it worked out perfectly ultil I configure the Spam Protection whit the reCAPTCHA, as I do so it stops sending the email when I test the form.…

Template file filter

plugin plugin-widgets-bundle technical · By Constantin Kriptonitov · 8 years ago · Reply by Constantin Kriptonitov 8 years ago

Hi! I’am trying to replace basic sow-testimonials widget themplate by this gide – Template file filter, but nothing work, what i do wrong? this code i put into functions.php in child theme:

Plugin Customization: Disabling choices of button design on Siteorigin Button Widget

plugin plugin-widgets-bundle technical · By hideto0118 · 8 years ago · Reply by hideto0118 8 years ago

Hi, I would like to disable the choice of ‘atom’ and ‘ wire’ of button them on Siteorigin Button Widget. I know I can directly modify the plugin code of so-widgets/widgets/button/button.php like below. However, once the plugin is updated later,…

Pre-sales question about monthly subscription

general pre-sales · By beachguy · 8 years ago · Reply by Andrew Misplon 8 years ago

Hello, if I purchase your monthly Premium subscription option but decide to cancel at some point, does this mean I lose all the functionality of the Premium features?

Page Builder Adding A Ton of ‘/’ & Updating Issue

bug-report plugin plugin-page-builder · By Arya Amir · 8 years ago · Reply by Arya Amir 8 years ago

Using page builder to layout specific items for our restaurant, specifically menus on the homepage. When simply editing the text, the plugin adds hundreds of ‘/’ in the database and never uploads the site. A error message i eventually receive…

Mobile posting problems

plugin plugin-page-builder technical · By Mike rout (Routdevil) · 8 years ago · Reply by Mike rout (Routdevil) 8 years ago

Hi this is my first post after joining this group. I’m having problems using the page builder plug in when using my phone (s8) I’m just wondering if there is a way to disable the drag and drop? as when…

Consultant Site Pack import no pages

technical theme theme-north · By Kilburn Abrahams · 8 years ago · Reply by Alex S 8 years ago

Hi Support I am using the latest version of Consultant Site Pack with nginx and WP 4.8.2 AU. The importer completes without no problem, but there are no pages are created/imported so I cannot see the website. Weird, is I…

Hero Image Not Displaying more than one image.

plugin plugin-page-builder question · By Kirsty88 · 8 years ago · Reply by Kirsty88 8 years ago

Hi, I’m trying to add a second image to my hero slider but its only showing up a blank space heres the link: https://www.klrsnapsphotography.com/7179-2/ Any ideas why? thanks for your time Kirsty

Theme Settings not working

technical theme theme-vantage · By lightfoot97 · 8 years ago · Reply by lightfoot97 8 years ago

I am trying to access the settings. As “Design->Theme Settings” isnt working anymore, I tried “Design->Customizer”, but the screen stays empty, and I mean completely empty. No sidebar from WordPress is visible. I am using WP 4.8.2, Theme 2.6 However,…