Hi, We are developing a theme for Themeforest on your plugin. We really like it, but have 2 problems. 1) We created a demo file and after importing it, this error appears: Record not found And the content after the slider is not shown. To resolve this, a user should open a widget and choose…
By bikermanirl, 6 years ago. Last reply by Alex S, 6 years ago
Is it possible to set the height of a hero image on mobile devices? I have it set at 800 px on desktop but that doesnt look right on mobile and want to reduce the height on that view
By ChexDog, 6 years ago. Last reply by Alex S, 6 years ago
Hello, I currently have a site hosted with WordPress.com . I have the Vantage theme installed and all of the recommended plugins, except when I try to active Page Builder it causes my site to error. If I deactivate Page Builder, all is well with the site again. Any ideas what might be the issue?…
By Sharsie, 6 years ago. Last reply by Alex S, 6 years ago
Hello there, I have already created an issue on github, but it seems you handle all the support here including bugs, so I’m duplicating it here as well. The issue manifests when you create a post, then someone else clicks a preview and creates an autosave. If you then come back to the post and…
By [email protected], 6 years ago. Last reply by Alex S, 6 years ago
Hi, after updating WordPress I found that PageBuilder completely dissappeared from my Pages. Then when I look at the “Install Recommended Plugins”-page, Page Builder is not installed (anymore). When I try to install the plugin again, after awhile I get the message that installation failed. I also get a message that the “targetfile already exists.…
By Silvernerd1, 6 years ago. Last reply by Alex S, 6 years ago
Hi everyone, the widget “SiteOrigin Editor” has the same features as WP’s standard TineMCE. This one can be extended with plugins like “TinyMCE advanced”. For example, editing of (background-) colors is possible then. Do I have a chance to anhance the features of SiteOrigin Editor, too? I know, that I can switch to “Text” an…
By Mike Heinle, 6 years ago. Last reply by Alex S, 6 years ago
I have been using Page Builder with the vantage theme and recently went to change the background color of a row. Under the design tab, under Background Color there is a sentence in italics that says “Background color of the row.” There is no way to change the color (there used to be a color…
By Christian Oviedo, 6 years ago. Last reply by Christian Oviedo, 6 years ago
I’m working on a wordpress site with SO editor. I’m using custom post types for some contents, and main information is in page and posts post types. The widgets I am using are button, editor and image, from SiteOrigin With pages I have no problem, they work fine, and the CSS of widgets load in…
By MUBS, 6 years ago. Last reply by Alex S, 6 years ago
Hi, having issues that a side bar keeps appearing on the woocommerce page on the Unwind theme, even when adjusting it to have no side bar. all other pages are okay apart from the woocommerce pages. the side bar appears as an empty space. Please help
By ndantone, 6 years ago. Last reply by Alex S, 6 years ago
I’ve been using Page Builder on AThemes’ “Sydney” theme with no issues. Today, the PB tab disappeared on my home page. It’s still visible and usable on other pages. What’s really strange is that the code from PB is there but the text is invisible. You can only see it when you “select all”. See…
By Ashley Schuette, 6 years ago. Last reply by Alex S, 6 years ago
I’ve created an API and enabled the necessary API’s for it to work and the map shows up in preview mode, but when it’s published it doesn’t render on the front end. My console gives me this error: Uncaught Error: `selector` option must be specified when initializing tooltip on the window.document object! I can see…
By JayPey, 6 years ago. Last reply by Alex S, 6 years ago
I think my custom CSS visual editor stopped working after I installed the Yoast SEO plugin. I have deactivated ALL of my plugins now (per searching through the support topics), except the SiteOrigin plugins. These include: SiteOrigin Widgets Bundle, SiteOrigin CSS, Page Builder by SiteOrigin, Bento, and the Bento Expansion Pack. Those are the only…