Home>Support

Grey color between rows

By jolan, 5 years ago. Last reply by Alex S, 5 years ago
Hi, for one of my sides I use two rows. One with Site Origin Editor and Site Origin Hero, the other with the Site Origin Hero only. Unfortunately there is a „grey” bar between the rows when I start the preview. Some months ago I had the same content for another page and it worked.…

License key invalid

By Mike Stapleton, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Why is my site saying that my license key is invalid? I just purchased it and installed the plugin. It worked fine until I tried to update using the auto update feature in WP and it now says my license is invalid.

Button Widget cannot edit after publish

By LenCooper, 5 years ago. Last reply by Alex S, 5 years ago
Greetings I’m using vantage theme with siteorigin page builder + widgets bundle on the WordPress 5.02 platform. Using Site Origin Page Builder I am making a new row and adding the siteorigin button widget. If you DO NOT edit and enter the title or link for the button immediately and you just publish as is…

Site Icon not working in Vantage theme

By tmck, 5 years ago. Last reply by tmck, 5 years ago
Hi, I have a site icon loaded in the Site Identity area in the Vantage theme but it doesn’t show on the page itself. Does anyone have any suggestions? The URL is https://ieeeexpressconferencepublishing.ieee.org/. Site icon screenshot: http://prntscr.com/lzpn2s Browser screenshot: http://prntscr.com/lzpnih Thanks for any help you can offer!

Underdog font doesnt work on https

By alexander0, 5 years ago. Last reply by Alex S, 5 years ago
Hi, i’m having a little problem with the Vantage theme. I have selected the Underdog font for my site, which was working as expected when my site was on a temporary (http) url. But now i set it to https as my production site and i get mixed content error on this url:http://fonts.googleapis.com/css?family=Underdog:400 On http…

Woocommerce pages clashing with Site Origin Bundle

By Carlo Enage, 5 years ago. Last reply by Alex S, 5 years ago
Hi, I installed wordpress plugin and when I created the default pages like Checkout, My Account, Cart etc. it gives this error when I click the page to edit it: Fatal error: Call to undefined method SiteOrigin_Widgets_Bundle::register_general_scripts() in /home/pestco93/public_html/wp-content/plugins/siteorigin-panels/compat/layout-block.php on line 78 Any idea how to solve this? Currently my page is unusable because of…

How to Disable Page Builder on Posts

By MarissaV, 5 years ago. Last reply by Alex S, 5 years ago
Hi, novice WordPress user and blogger here. Page Builder has taken over! Recent update? I can’t seem to disable it when creating new posts or editing old ones. In the Page Builder settings, I have opted for Page Builder to be used on pages only and not posts, but that didn’t work, even after clearing…

Site Origin Widgets – multiple sow headline ‘404 Not Found’?

By GazJuanGaz, 5 years ago. Last reply by Alex S, 5 years ago
Hi all, Has anyone experienced this before? I’m running the Sydney theme on a client’s website and in the last couple of days I’m suddenly seeing a huge amount of ‘404 Not Found’ traffic relating to the SiteOrigin widgets plugin; specifically in relation to the Headline? Examples: https://www.client-website.com/wp-content/uploads/siteorigin-widgets/sow-headline-default-8353fac83df6.css?ver=4.9.8 https://www.client-website.com/wp-content/uploads/siteorigin-widgets/sow-headline-default-c0a95d5a1d3d.css?ver=4.9.8 https://www.client-website.com/wp-content/uploads/siteorigin-widgets/sow-button-wire-cfc5ab7d82f2.css?ver=4.9.8 https://www.client-website.com/wp-content/uploads/siteorigin-widgets/sow-image-default-bd5cd9da0588.css?ver=4.9.8 And so on… I…

Gutenberg and WPBakery

By David Lie, 5 years ago. Last reply by Alex S, 5 years ago
Hello, After i read a recent post here where someone either couldn’t choose a font, choose the size of the font. And I’ve did exactly the same, my hosting provider says its a gutenberg problem. Are they right ? Im not found of WpBakery, but i would like to have some of their features https://wpbakery.com/features/content-elements/…

Bootstrap-like column classes

By Delug, 5 years ago. Last reply by Alex S, 5 years ago
Hello, I would like to know if there is a possibility in the page builders grid system to use more specific column classes for different screen dimensions. Bootstrap realizes this with their different col-lg-*, col-md-* etc. classes which can be combined together. If there is no solution in page builder the only way to realize…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More