Home>Support

Theme Xpand Blog not loading in editor

By alco, 1 year ago. Last reply by Andrew Misplon, 1 year ago
When I open the SiteOrigin editor I get an empty editor section. Using the Xpand Blog theme. Clicking on the ´eye´-icon, I do see the (lefthand-menu) for text, decoration and layout, but the main section is empty for the 3 parts. – Have de-activate all plug-ins and tried, no success. – Have saved the permalinks,…

SiteOrgin Features Widget Width Issue

By armandojr423, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello, when viewing my home page on a desktop, the “features” widget displays the width at 33.333% of the width of the rows cell. It seems to display correctly on mobile for some reason. I’ve gone through the settings of the widget and everything is correct. This randomly happened after an update to the plugin.…

How to solve warning and notice showing up on website?

By ISHITA GODHANI, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Warning: include(.:/opt/plesk/php/7.4/share/pear): failed to open stream: No such file or directory in /var/www/vhosts/mshriy.com/httpdocs/wp-includes/class-wp.php on line 786 Warning: include(.:/opt/plesk/php/7.4/share/pear): failed to open stream: No such file or directory in /var/www/vhosts/mshriy.com/httpdocs/wp-includes/class-wp.php on line 786 Warning: include(): Failed opening ‘.:/opt/plesk/php/7.4/share/pear’ for inclusion (include_path=’.:/opt/plesk/php/7.4/share/pear’) in /var/www/vhosts/mshriy.com/httpdocs/wp-includes/class-wp.php on line 786 Notice: Trying to access array offset on value of type…

Missing Widget

By MichelleL, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello, I downloaded a new theme and now my widgets are missing. I went to inactive widget and still can’t find them. Can you help?

Subject on contact form – Web builder

By Peter Farkaš, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello, may I ask is it possible to add the Name that a user adds to the contact form to be displayed in the subject of the email when I receive it? Just so that the subjects of the emails are not the same every time in such instances when filling out the Subject by…

Sorry but what is going on with your last updated

By Caledonian Way, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I just updated this morning your actualization of your widget and it’s a complete mess. First, some pages were sent to the bin folder and then the menu didn’t work. Second, some photos change the format to round. Third, some pages take away page attributes and in some pages the page attributes are incompleted… I…

Page builder not visible

By Coastalkring, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I would like to add an new page to our website but the page builder does not appear any more and typing in the body shows in white letters. Page builder has worked perfectly so far. I just had an update from WordPress. Is this the problem maybe?

Google Mobile Usability Issues

By ChrisDD, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I do not know how to make my website mobile friendly. Is there a tutorial on this? Google emailed me in regards to this as well. Content wider than screen, clickable elements too close together, text too small to read. Thank you for your help, I appreciate it. hyrnrg.com/shop

Twitter Not Working

By NYES Digital, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi there, We have the Site Origin theme on our website http://nidderdale.n-yorks.sch.uk/ and have the Twitter Profile Widget on the homepage however it appears to be not working which has came by surprise with the notice “Nothing to see here – yet When they Tweet, their Tweets will show up here.” Our twitter feed has…

Hero image margin

By andy750, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello, I’m using the SiteOrigin Hero plugin on the Corp theme. I keep getting a margin across the top of the screen, above the Hero image. I can’t seem to figure out what’s causing it, I’ve looked through all my settings and custom CSS, and have searched around on the forums here. I’m also using…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More