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Cannot access Customize in Mono/North theme.

bug-report theme theme-north · By White Lion · 6 years ago · Reply by Andrew Misplon 6 years ago

Even after deactivating all other plugins and clearing cache. This is the error that comes up. Can anyone advise? Thank you!

Theme sometimes doesn’t look as it should

technical theme theme-vantage · By Antonis Papageorgiou (Papagamas) · 6 years ago · Reply by Andrew Misplon 6 years ago

I have been experiencing lately this issue on my site. Sometimes the site doesn’t look as it should and I have no idea if that has anything to do with the theme or not. Funnily enough, when it stops working,…

Preloading Fonts

plugin plugin-widgets-bundle technical · By CraigMcKee · 6 years ago · Reply by Alex S 6 years ago

On www.oliviascoffee.co.uk when I run Google PageSpeed Insights it tells me there’s a real delay with preloading fonts. I can’t seem to fix it and it is caused by the Widgets Bundle slider. Can you help please?!

Prioritize column Collapse over text wrap

plugin plugin-widgets-bundle · By Nicole Ginley-Hidinger · 6 years ago · Reply by Andrew Misplon 6 years ago

Hello- I have created a row with three columns, each containing the “SiteOrigin Editor” widget. When viewed on mobile, the text wraps and becomes awkward instead of the columns collapsing on top of each other. How do I prioritize the…

Text links not working in Layer Slider

plugin plugin-page-builder question · By cammcc · 6 years ago · Reply by Andrew Misplon 6 years ago

I’m not able to get text hyperlinks to work in the Text widget in the layer slider. For some reason, the link only works in the very first frame, but it won’t work in any other. For reference, I’m referring…

Post Carousel’s “next” and “previous” button brings me to top of page

plugin plugin-widgets-bundle technical · By skylarweather · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi! I’m using SiteOrigin’s Post Carousel at the bottom of my blog’s homepage to display latest post, but whenever I click the “next” or “previous” button, it would bring me up to the top of the page. I couldn’t find…

Home page edit link comes up to a blog entry?

plugin plugin-page-builder question · By James Nerlinger · 6 years ago · Reply by Andrew Misplon 6 years ago

So…a while back, for no readily apparent reason, our home page edit link suddenly changed to one of the blog entries on our site. In short, I can no longer edit the home page of my site. From the initial…

CSS Editor Does Not Effect Masthead Image

plugin plugin-siteorigin-css question · By bradleybudinger · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi Andrew, I”m” trying to cover the masthead background with an image boarder to boarder. The image I have covers but it is cropped after adding it to the masthead background. (dashboard>customizing>theme design>page). I tried dropping in several codes into…

Widget Bundle and Premium. Are they compatibles?

plugin plugin-widgets-bundle pre-sales · By Renato Gelforte · 6 years ago · Reply by Andrew Misplon 6 years ago

I bought “SiteOrigin Widgets Bundle” a couple of years ago. Now I see that thing are changed! On your site you are offering now a “SiteOrigin Premium” product. I wish to purchase it, but I don’t know what will happen…

Remove Bullet point

plugin plugin-widgets-bundle technical · By Han Alink · 6 years ago · Reply by Andrew Misplon 6 years ago

Hello, I’m using “Widgets for Shortcodes” to display a “SietOrigin Button”. At all places where I use the shortcode, a bullet appears. How do I get rit of that bullet? Thanks, Han

Gmail address in email field prevents sending – other addresses are fine

plugin plugin-widgets-bundle question · By George Plumley · 6 years ago · Reply by Andrew Misplon 6 years ago

Using the SiteOrigin Contact Form widget, with the Premium contact form add-on activated. WP 5.2.4 and all plugins up to date. If I put an email address ending in @gmail.com into the email field, I get this error on sending:…

Problem with Siteorigin Widget with Exam Time table

plugin plugin-page-builder question · By Helping Quotes · 6 years ago · Reply by Andrew Misplon 6 years ago

yes i had same issue with my website i had made custom design with siteorigin widget on my website to show recent posts its about education portal when i wanted to show exam Time table like this there was mess…

Siteorigin Hero Widget – Fallback image not loading on mobile

question theme theme-vantage · By kevin.byds · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi I’m using the hero widget to play a video which works on PC etc. I understand the video will not play on mobile. However reading through some posts it is suggested to upload a photo so that it will…

Page Builder Settings Not Working

plugin plugin-page-builder technical · By Sean Butler-Galliera · 6 years ago · Reply by Andrew Misplon 6 years ago

Hello. When I go to the Page Builder Settings I get a screen that shows the tabs for the different types of settings. But when I click on any of those tabs the address in the address bar changes to…

Images showing wrong size

general technical · By Chris Drake · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi. A while back I inserted two images in a text box and aligned one right and one left. This was successful and they displayed at the correct size. Later I replaced one of the images and no matter what…

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