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Siteorigin Hero Widget – Fallback image not loading on mobile

Hi I’m using the hero widget to play a video which works on PC etc.

I understand the video will not play on mobile. However reading through some posts it is suggested to upload a photo so that it will load if the video does not play. I have done this however the image does not load on mobile (iPhone X) and instead there it shows a frozen still from the video instead.

Any ideas rectify this? Website below.

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  1. 4 days, 21 hours ago Andrew Misplon Hi, I Work Here

    Hi Kevin

    Thanks for posting.

    I’m investigating the problem and will come back to you when I know more. Thanks again.

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