Get help from the community and our team. Browse threads or start a new one.
Start New Thread
New website, new installation of Page builder. I can’t get PB to show up on my new home page. All I get are those *&^%$#@ blocks! I set PB to be default in settings, but still I get no hint…
After updating the Vantage Theme I noticed that the menu shifted from the center to the left of the page. I then went into the Customize section and tried changing it back to center but no luck at all. The…
FYI, I’ve also asked this on the WordPress.org support forum on a similar sounding issue… https://wordpress.org/support/topic/these-strings-use-the-esc_html-function-and-are-not-translated-14/ Or, it may potentially/also relate to Technical changes cause issue with page builder since update 2.29.17 for shortcodes To reiterate: I have a problem…
Hi – I’ve disabled plugins, flushed caches etc… please can you assist. I can’t edit pages when the page builder is active, the page won’t even load. Can you send me a link to upload the log-file to please?
I’m using WordPress 5.5.15 and PHP7.7.4 I tryed to upgrade Pagebuilder from 2.13.2 to 2.29.0 but I received the message “There has been a critical error on this website”. Now I’m not able to use the back-end. I uploaded manually…
Hi, No address is displayed by using “SiteOrigin Icon”: 1. I’ve chosen an Icon and color 2. I’ve entered a Title 3. Icon is displayed, but no title 4. FYI: not Destination URL is required and was not fulfilled Since…
Dear Admin Team I am facing a problem where I cannot change font size or color anymore in the SiteOrigin Editor, since I recently updated the WordPress version to the newest version. Before, this used to work perfectly. The Advanced…
Please help I am using knell theme and i want to reduce the size of the footer below the bar line. Here is the url of the website i am doing I want to remove the blank space after my…
Hello, it seems like I can’t get the css code right to make the mini cart dropdown fit on mobile devices. I tested deactivating the theme CSS and that fixed the issue, so the problem is somewhere in the Themes…
I am first going to add this caveat – I am not a WordPress expert! I am trying to edit the buttons for our website as the URL has changed, however I am unable to edit it. Here is what…
Hi, I’ve been talking with the people over at Rank Math and they said their plugin isn’t working because there was “added some compatibility code that’s stripping most of the contents that should parsed and analyzed for SEO insights.” What…
I set the button Design & Layout to be Align: left. But on the frontend the button is displayed aligned center. I checked in the browser dev tool, it shows . I’ve tried deactivate other plugins, and switching themes. Still…
Folks, I have encountered a situation in editing my pages built with SiteOrigin where I have found that I need to disable the visibility of a widget on a row for a short time. I prefer to not have to…
As you can see from this page there is blank space that is generated on the load. When you adjust the window slightly, or load more productions. You will see the window correct itself. Is there something I can do…
Suddenly the page title is displayed on every page of my website. Home or Home >>News etc. How can I hide this in the North Theme?
SiteOrigin Premium includes priority email support with direct replies from our team, usually within one business day.
Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer