Home>Support>Technical

Site Pack Install Issues

By Mike Hagedorn, 5 years ago. Last reply by Alex S, 5 years ago
Hello, I am trying to install any of the Themes in the Site Packs. I have tried Vantage, Origami Baseline, etc. I continue to receive errors when trying to make site changes. The Site Test shows a wpcom connection error. Jetpack is automatically installed and will not let me make changes without errors. When I…

Error console on widget bundle activation?

By Speedyp, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi – been using and loving page builder for years now. Just noticed in the ffox web console we get a lot of warning for 1 site. The only thing that seems to trigger them is activating the widgets bundle (even if none of the individual widgets in there are activated). Hoping you might have…

Overlay

By IJda Smits, 5 years ago. Last reply by Andrew Misplon, 5 years ago
I have some gray overlay over the page since the last update when I make a new page. It is not going away whatever I do.

Home Page Opens Below Navigation Menu

By hersheypubliclibrary, 5 years ago. Last reply by Andrew Misplon, 5 years ago
I cannot understand why the Home page (constructed in Page Builder using Chrome as the web browser) on my website will not open from the top. You cannot see the navigation menu uness you scroll up. This problem is only with the Home page. The other pages open correctly from the top. The problem happens…

Collapse into Mobile View Doesn’t Work on High Resolution Mobile Devices

By DigitalDesignDude, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I have an issue where my website using Site Origin doesn’t collapse columns when on high-resolution mobile devices like my IPad Air Gen 3 (1668×2224 portrait resolution). In order to get it to collapse on my ipad, I have to set the “Mobile Width” in the settings something greater than 1668px. This is not…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More