Support Threads: technical

Hello, I’m running the latest version of Vantage theme and WordPress 5.5.1 and I logged into my site today only to realize that everything I did on the site using SO Page Builder is gone. Text, media and widgets. I need help in restoring this as it is a client’s site and I’ll like to…

Hi everyone, I’m trying to setup a theme from themeforest but is displaying this error message “The widget RevSliderWidget is not available. Please try locate and install the missing plugin.” please i need your help. Thanks

All of a sudden I’m unable to update my SiteOrigin editor via my Dashboard Page Builder. This is the error message I get: SiteOrigin Editor Unknown error. Failed to load the form. Please check your internet connection, contact your web site administrator, or try again later. I am running the updated version of WP –…

I am having a problem with theme Tiny framework. It worked fine until recently using WordPress 5.4.2 However it stopped working even with 5.4.2 . I can make a new post/page, but all prior posts/pages do not seem to support SiteOrigin builder. I have updated to 5.5.1 and all plugins are updated. help please

Hi, I purchased this template from Themeforest (https://themeforest.net/item/pulse-academic-personal-vcard-wordpress-theme/13472101), I have installed (https://olawaleoloye.com/?section=1) according to instructions and everything seems fine except for a particular widget. I have tried multiple times to edit the Bio., Hobbies, and Fact TAB, this would not save on the file, unlike other pages which works perfectly okay. Please are you able…

Hi all, I have been trying to edit a blog post that I used page builder. Background becomes black with plug in info in the left sidebar. How could I get out of here??? Thank you in advance. Ayako

Hello, I’ve been trying to get SiteOrigin Page Builder working since I updated WordPress to 5.5.1 (the editing tools/bubbles were no longer there) and I’ve been reading the forums on how to do so and came across installing the jQuery Migrate Helper Plugin to fix it and so I did. But, now my dashboard looks…

I want to have a fixed image on a section of my site. No text on top. I want the page to scroll over the image, without it moving. I have tried numerous things but just can’t find a way to make it work. The only way I’ve found is to: 1/. Create a row;…

I’m getting the following error message: Failed to load plugin: so-premium-font-selector This error is not letting any of the Site Origin plugins work. SiteOrigin Page Builder doesn’t work and I can’t even get into Page Builder Settings. When I click on SiteOrigin Premium Addons to try and deactivate the Web Font Selector, nothing happens. Thanks…

Hi, I saw that exists a lot of plugins to make image hover effects, and some of them are specific to Elementor, Visual Composer… Do you recommend anyone that is more compatible with siteorigin pagebuilder? I just want to make a black white image to turn into color when mouse is over. BTW, I’m using…

Hi there, I’m trying to upgrade the PhP on my website as my web hosting will not be supporting older versions of PhP. When I disabled all my plugins my site upgraded fine, but after activating the Page Builder for Create my site goes to a white screen and wont load. Any suggestions as to…