Support Threads: technical

Hi, I purchased this template from Themeforest (https://themeforest.net/item/pulse-academic-personal-vcard-wordpress-theme/13472101), I have installed (https://olawaleoloye.com/?section=1) according to instructions and everything seems fine except for a particular widget. I have tried multiple times to edit the Bio., Hobbies, and Fact TAB, this would not save on the file, unlike other pages which works perfectly okay. Please are you able…

Hi all, I have been trying to edit a blog post that I used page builder. Background becomes black with plug in info in the left sidebar. How could I get out of here??? Thank you in advance. Ayako

Hello, I’ve been trying to get SiteOrigin Page Builder working since I updated WordPress to 5.5.1 (the editing tools/bubbles were no longer there) and I’ve been reading the forums on how to do so and came across installing the jQuery Migrate Helper Plugin to fix it and so I did. But, now my dashboard looks…

I want to have a fixed image on a section of my site. No text on top. I want the page to scroll over the image, without it moving. I have tried numerous things but just can’t find a way to make it work. The only way I’ve found is to: 1/. Create a row;…

I’m getting the following error message: Failed to load plugin: so-premium-font-selector This error is not letting any of the Site Origin plugins work. SiteOrigin Page Builder doesn’t work and I can’t even get into Page Builder Settings. When I click on SiteOrigin Premium Addons to try and deactivate the Web Font Selector, nothing happens. Thanks…

Hi, I saw that exists a lot of plugins to make image hover effects, and some of them are specific to Elementor, Visual Composer… Do you recommend anyone that is more compatible with siteorigin pagebuilder? I just want to make a black white image to turn into color when mouse is over. BTW, I’m using…

Hi there, I’m trying to upgrade the PhP on my website as my web hosting will not be supporting older versions of PhP. When I disabled all my plugins my site upgraded fine, but after activating the Page Builder for Create my site goes to a white screen and wont load. Any suggestions as to…

this wont install WordPress refuses to activate it.. i did delete and reload also and i cannot upgrade wordpresss further because the php versions on the site

Hello, I am hoping someone can help as I’ve not found a solution in the WP Support Forums… I use SiteOrigin as a post layout builder in WordPress and ever since the latest update to WP5.5, the WP native galleries that I have inserted via the SiteOrigin page builder have not been displaying correctly! They…

Hi All, I have been having trouble with the ‘edit in customizer’ for any pages. I have tried multiple browsers and cleared my Theme Cache. I am not sure if this is a WP issue or a theme issue which we purchased from the marketplace. Any help would be greatly appreciated.

We have a number of Inked Accordions that we are trying to edit content in. Some of the Inked Accordions are showing the content to edit while some of the other ones do not. This does not affect all pages, only a select number even though they use the same design and approach. Looking at…