By YRM Staff, 7 years ago. Last reply by YRM Staff, 7 years ago
We edited the videos that we had embedded on the main page and now our masthead menu is gone. please help! Yrm.org Normally our menu appears just below the Upper graphic with our phone# and just above the main slideshow going on. Masthead menu is set to default and the primary menu is the right…
By Adam Kingsley, 7 years ago. Last reply by Adam Kingsley, 7 years ago
Hi there, (unskilled user here!) We have an existing website and the dev that built it set up something so it auto-populates our brands page when a Product Tag is assigned to a product. I’m trying to recreate this in another page. I’ve had a dig around and it appears SiteOrigin Editor was used and…
By bikermanirl, 7 years ago. Last reply by bikermanirl, 7 years ago
Hi I need to change the breakpoint where the navigation changes to a mobile menu to stop the navigation going onto two lines when viewed on a tablet in portrait mode. The you know what CSS I should use to do this?
By Kasra Yousefi, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi There, I have this issue which every now and then the large slider in my homepage collapses and fails to display. The reason that I’m using the term “collapse” and not “fail to load” is because sometimes I can see parts of the slider image content and the navigation arrows, so it’s there, rendered…
By douglaspoh, 7 years ago. Last reply by Alex S, 7 years ago
Error message: Installation failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. Please advise what’s the cause and what can be done? Thank you. Douglas
By Nai, 7 years ago. Last reply by Alex S, 7 years ago
Hi. do you have any idea why the full width is not full width anymore? I haven’t touched anything and now the images and background colors don’t streach to the sides. Thank you. by the way every time I forget to add a title I get a message and it deletes my entire message.
By Ole Jensen, 7 years ago. Last reply by Alex S, 7 years ago
Hi I have just updated the woocommerce to version Version 3.2.1 a few days ago. I have waited a half year or something like that hoping all the problems will be solved when I took the chance and updated my site. But that is not the case! I use your Vantage theme premium and it…
By ryanjames, 7 years ago. Last reply by Alex S, 7 years ago
yup, hello, I just discovered site packs from your 12 tips blog series, I thought I would try it, so I downloaded the Vantage site pack, I uploaded it via the plugins page of wordpress. I refreshed my page and I was logged out, I cannot log back in with the same credentials and the…
By Adam Silverman, 7 years ago. Last reply by Adam Silverman, 7 years ago
One of our clients recently had their IT department swap their servers from http to https to be in line with google new notification policies on non-secure form submissions. In that process everything was moved except for images that we uploaded in page builder. For some reason those images are still being called in as…
By Monique Schulze, 7 years ago. Last reply by Alex S, 7 years ago
Hi, i’m using the Primerose Theme on my Website, which includes the Siteorigin Hero Slider Plugin. the problem ist, that the Arrows and the little ‘Dots’ at the bottom of the sliders dont show of. Also at the Pagebuilder, there is no Option where I can set the Arrows… Can anybody help me please?
By Andrei Dzm, 7 years ago. Last reply by Andrei Dzm, 7 years ago
Hello, What file should I look for to place ajax.googleapis.com/ajax/libs/jqueryui/1.11.4/th[…]ck-tie/jquery-ui.min.css locally? Service https://www.dareboost.com says “”critical dependency detected” that slows down loading.
By Erin Bennett, 7 years ago. Last reply by Alex S, 7 years ago
Help! I updated several plugins on our website and now some of my pages are coming up blank. When I go to edit the page all it says is: The widget is not available. My footer is now missing all of our social media links and our logo. Other pages are missing all of the…
By chloep, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I’ve got my main footer with my copyright in, but I added in another footer above with my social media widgets and I want to decrease the space underneath them. I’ve googled loads of different css codes for this but can’t seem to find any that do what I want so far. The web…
By gpcolor, 7 years ago. Last reply by Alex S, 7 years ago
Hi, We have a problem with Videos. It will play well on Mac (Safari, Chrome, FireFox) and Windows (Chrome, IE, FireFox) but will not display at all on iPhone or Android. Any ideas how to fix it? Thx Bisher
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