By ghanfordrcmsllc, 2 years ago. Last reply by Andrew Misplon, 2 years ago
My Vantage site is doen and I can’t get access to the Dashboard. All I get is a message: “There has been a critical error on this website.” And a link to article on using phpmyadmin with “”Learn more about troubleshooting WordPress.” The site was working fine yesterday with no issues. Checking to see if…
By mattconners, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I created a page with Page Builder. I’ve added a couple of links that are on the page but are not visible. These links are to other pages created with Page Builder. I’ve tried with links to Instagram and it has the same behavior of not being visible. L2 ski instructor preparing for L3. Right…
By pepito92, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello, Today we made a WordPress migration. All pages were created with SiteOrigin Page Builder. After migration the pages, already created with PageBuilder no longer can be edited with PageBuilder. I tried to activate/deactivate, deactivate/activate and the results are the same. The site is completely broken. The Monserrat fonts cannot be found (the files are…
By grzegorz komorowski, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi. I’m using Siteorigin page builder on my website. I just noticed that padding from desktop devices is used on mobile. Inspected with DevTools, you can see that the mobile style is applied but there is only empty padding with !important: “@media (max-width: 780px) #pg-13-0> .panel-row-style { padding: !important; }” I checked with staging and…
By Yoh, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi I use accordion a lot on my website, pretty much on every pages, and it works well but on one page on which I used it for a FAQ. I have been unable to edit this page. Each time I try, I get the following error message: – ” Updating failed. The response is…
By bo2loz, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi, I have been using the Vantage theme since 2016 but recently I had to update Smart Slider 2 to Smart Slider 3 to be able to upgrade from PHP 7.4 to 8.1 (Smart Slider 2 is not compatible with PHP 8.1) I disabled Smart Slider 2 and activated Smart Slider 3 and rebuilt the…
By BLU Medic, 2 years ago. Last reply by BLU Medic, 2 years ago
Hello, I am getting the following error on my website: The error appears across the website at almost random, only affecting various pages (dashboard, updates page, various pages and posts). Sometimes the error goes away after a refresh, but often the error will constantly pop up. The error disappears when I disable the SiteOrigin Widgets…
By Lyndelle McMillan, 2 years ago. Last reply by Lyndelle McMillan, 2 years ago
Hi, I am trying to implement a content security policy and am in the stage of gathering data for it. During this process I noticed siteorigin css displayed “kbagroup.com.au refused to connect”, when I tried to launch the visual mode. Any clues as to why this may have happened and is it just pure conincedence…
By Yoann Hamard, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Following the update to wordpress 6.2, I have an error on the builder layout blocks: Forbidden You don’t have permission to access this resource. I disabled all other plugins and changed themes, cleared cache, installed latest version of siteorigin premium, but the problem persists.
By austindetours, 2 years ago. Last reply by Andrew Misplon, 2 years ago
When trying to edit the About page of my website, I get the error message: “Thank you for creating with WordPress. Version 6.1.1 Template Preview There could be a slight variation on how your customer will view the email content. Close Saving revision… Your latest changes were saved as a revision. All Pages The backup…
By Caracol Viajero, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello, I’ve been encountering some issues in the last few days with SiteOrigin, when adding changes for example to me sidebar, the mobile version it does not show up (PC version it does). After trying many features, I think that it conflicts either with WordPress or my theme (Voyager), how could I know where the…
By Matt Ward, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi I’m looking to find a way to increase the gap between the two buttons I have loaded onto my hero widget, currently when being displayed on a laptop the gaps is very narrow between the top and bottom of the two buttons and I want to play around with the gap to get the…
By chiaraluchini, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello, We recently acquired a new client (the site is “https://www.m-soluzioni.it/wordpress”)and I noticed that they are using your theme (Corp | Multipurpose WordPress Theme) at version 1.0.1563 which is not up-to-date. I have attempted to update it, but it breaks everything. Is it possible for me to find and try the older updates for now?…
By Ben Sumner, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi, this doesn’t look to be as simple as I thought. I have Vantage Premium on one of my sites, but want to go back to using the free version, Vantage. It doesn’t appear I can simply downgrade, though, and I don’t want to uninstall/re-install. Is there any easy way to do this?
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