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Molbile site not resizing photos

By otterspaceholden, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi! I’m using a preformatted siteorigin hero main slider to display a photo with words and a button. It displays perfectly on the computer, scales fine to the tablet but is non-existent for the mobile version. I’ve tried to adjust the padding for the mobile view to no avail. I’m really, REALLY new to wordpress…

Edit Shop subheading

By Dan_B, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi there! I’m using the Vantage theme with Woocommerce… When I scrape my shop URL (https://bookautowerks.com/shop/), it shows a subheading of “This is where you can add new products to your store.” however I don’t see anywhere this subheading is set, or how to edit it from the page editor. How can I remove or…

Tabs are not working

By Sean Dyer, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I’ve just gone to edit one of my pages and non of the tabs work. I need to be able to change hero image etc. It just returns a 404 when I click any tab. Complete newbie here to website building, hence why I use Sitebuilder. www.bravenewbeast.co.uk

Video player widget stopped working

By soulfox, 4 years ago. Last reply by Andrew Misplon, 4 years ago
HI I have been using the siteorgin video player widget for a long time without issue. I use the url function to link to facebook videos. This week whenever I try to put in the url as per usual it comes up with the following error message: Sorry, we can’t load the video at the…

Columns stacking in pageBuilder

By Matrix1664, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, I’m in the process of developing a page which has a 50/50 column setup. The problem is the columns are stacking instead of displaying as per the editor i.e. side by side. I have un-checked the responsive layout in Settings -> Page Builder after reading some posts here on this forum but hasn’t made…

SiteOrigin editor stops working when Smart Logo Showcase is active

By Paul Wright, 4 years ago. Last reply by Alex S, 4 years ago
After the latest WP update to 5.5.1, SiteOrigin layout blocks stopped appearing correctly in the editor and gave this error message: “Your site doesn’t include support for the “siteorigin-panels/layout-block” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.” Another user found a conflict with the…

VAntage & Gutenberg & Image Block(Full&Wide)

By Seamus Fleming, 5 years ago. Last reply by Andrew Misplon, 4 years ago
Dear Sir/Madam – I hope you are keeping safe. My website www.fkancestry.com I have been using Vantage Premium for 6 years – I like it. I am working on a few new pages and said I would give Gutenberg Blocks (GB) a go. I used SiteOrigin SO Page Builder until now. So far I am…

No Register button or certain pictures on mobile

By a7xfanben, 4 years ago. Last reply by Andrew Misplon, 4 years ago
On my site running the Vantage theme, I have “allow anyone to register” enabled. However, the Log In and Register buttons are not showing up in the mobile version of the site. Any idea why? (on both versions they should be in the upper left corner) In addition, some pictures are not displaying in the…

“Page Builder” is not displayed

By N M, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello everybody Info in advance: The page is from our animal protection association, which was created a few years ago by a private person.Then it was given to people who have no technical knowledge and only made changes to the content = no backups, updates, etc. Problem: A few days ago there were problems with…

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