By acei, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi – We’ve embedded a contact form on the site and for some reason it doesn’t include the data for the text box when someone fills out the form. You can find the form here: ECOMMERCE PRODUCTION SERVICES We have 2 other forms on the site that work fine so we’re not sure what the…
By Tommop, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi there, When I want to use Page Builder to build modules and lessons in Learndash, a part of the site origin editor keeps disappearing behind the black admin wordpress menu on the left side. I have the wordpress 5.2.1 version installed as well as the page builder 2.10.5 and LEarndash 3.0.3.1. ANyone else experiencing…
By Bootstrap Commercial Arts, 6 years ago. Last reply by Andrew Misplon, 6 years ago
We have installed both the page builder and widget plugins, but when I go to add a layout builder block in either a page or post, I can only find the widget block, not the layout builder. This is a fresh install of WP, and all plugins are up-to-date. https://imgur.com/EJ5WjOw https://imgur.com/T3taiD6 Thanks, Rick
By lzdan, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello, My hosting provider did a PHP update which totally broke my WordPress site. I restored the site by turning off Page Builder for ThinkupThemes. I tried installing the regular Page Builder, which solved some of the issues, but many widgets are now missing. Will you be updating Page Builder for ThinkupThemes? Lynn
By robijon, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello, I’m having some problems with widgets on North theme and Mono site pack, which I installed straight after installing WordPress. I can’t edit SiteOrigin Headline or SiteOrigin Features widgets which I earlier installed, and some changes I make to SiteOrigin Headline widgets no longer take effect. When editing widgets, the little down arrow (and…
By monty alger, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I have siteorigin CSS plugin loaded. When i try to run i get an error: …wp-contentpluginsso-css/lang/so-css-en_US.mo) is not within the allowed path(s) …wp-includesl10n.php on line 649 I extracted full path and put in .… The same plugin runs fine on another machine. The error prints out at the top of the page. Have tried everything…
By Dominique Thomaz, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, after I updated the Theme SiteOrigin North some widgets stop displaying! I checked if everything is updated and no other plugins are active and got the same result. Please, anyone can help me? http://mmmapeando.com.br
By Mirek Zhokhov, 6 years ago. Last reply by Andrew Misplon, 6 years ago
In my form there is a checkbox as mandatory field. If it was not selected, I get the message that it is a required field. As far as correct. If I choose it after that and want to submit the form again, I end up in an infinite loop. In the process, a “,” was…
By alan milner, 6 years ago. Last reply by Andrew Misplon, 6 years ago
We have built our website around Site Origin’s Page Builder, but the Builder Tab has disappeared from the Page Edit screen. We show the Visual Tab and the Text Tab, but we do not have the Builder Tab and therefore we cannot edit our pages. We are using the Themify Magazine Theme. The site is…
By Stephen Coombes, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I’m struggling to get an MP4 video to autoplay when the site is viewed in Chrome. It will play when the play button is clicked, and will autoplay in Edge and Internet Explorer. The page is here: http://autocare365.co.uk Any advice would be much appreciated! Many thanks. Stephen
Hello I’m looking at a friend’s photography website for her as it needed upgrades and a rejig. She has used Site Origin page builder but when I add a widgetkit module to the home page the site breaks. It takes ages to load and then it appears without the template with the top content repeated…
By diks analytics, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I am facing strange issue in Google Markers. I have multiple markers in three section of page. URL: https://diks.net/klantenservice/bereikbaarheid/ In two of the sections it is showing properly. Whereas, in the last one it is showing only one marker. When I check its preview on the backend of page. It shows markers properly but…
By Chris Dawson, 6 years ago. Last reply by Andrew Misplon, 6 years ago
hi, i’ve set up an SO google map widget and all working well. however, my client has asked if there’s any way of *restricting the zoom level* in any way – i.e. stopping people zooming down to street level. the map we have is a rough overview map at a country level and many of…
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