Support Forum

Topic: general

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Issues with the new site you have

developergeneral · By Christopher Schaft · 8 days ago · Reply by Andrew Misplon 6 days ago

1. I don’t see a login button to get to the current customer information 2. Do you have other themes? You, ProteusThemes and Orion Themes are the only ones that support SiteOrigin page builder and widgets. I am not interested…

Default Image loads before Video Background

generalquestion · By jrsesite · 1 month ago · Reply by Andrew Misplon 1 month ago

Hello Team, I am using theme mesmerize. At Customizing ▸ Hero > Front Page Hero I have selection Video as background type which loads my video in the front page as expected. However, when initially browsing to the site fillol.se,…

Dysfunctional editing (sudden)

generaltechnical · By susan_cz · 2 months ago · Reply by Andrew Misplon 2 months ago

I’m using your site block builder and for some reason, I cannot edit the pages. I’ve checked with my hosting provider and everything seems to be alright on their side. When I login into WordPress, everything is alright, no alerts.…

Ошибка с плагинами, устаревшая версия PHP, слетает всё

generalquestion · By Fire Light · 5 months ago · Reply by Andrew Misplon 5 months ago

Ошибка с плагинами, не даёт ничего сделать, при попытке выложить новость пропала панель с новостями на главной странице и слетел сайт с указом снова на ошибку с плагинами Версия WordPress 6.0.1 Текущая тема: Mesmerize (версия 1.6.85) Проблемный плагин: SiteOrigin Widgets…

Post Page Editing

generalquestion · By db_gogreennow · 6 months ago · Reply by Andrew Misplon 6 months ago

I’m trying to edit my News Page which is linked as the ‘Post Page’ on WordPress and having difficulty see my HTML. Adding the rows and HTML as normal but won’t show on the main site, only in the editor…

Contact Form File Upload

generalquestion · By nordic_cocacola_club · 9 months ago · Reply by Andrew Misplon 9 months ago

Hi. I need a contact form with the opportunity for a file upload, so that documents and/or photos can be sent to me from my website together with the form message. Do SiteOrigin provide that for its contact form? Thanks,…

custom field

developergeneral · By Сергей Хомутов · 9 months ago · Reply by Andrew Misplon 9 months ago

Good day. I registered a custom field, here is the code how I did it. code Now I need to display this data inside the widget in which the data is filled. With the help of which Actions can I…

Cannot work on pages

generaltechnical · By OT · 10 months ago · Reply by Andrew Misplon 10 months ago

Hi A couple of weeks ago a major problem started on my site: I can no longer update my pages. The site still shows up fine on the front end for the users but I can’t make any modifications on…

Elementor Conflict with Site Origin

generaltechnical · By gamzehrealty · 1 year ago · Reply by Andrew Misplon 1 year ago

I build a page with site origin and now I am switching to elementor pro. I am not able to edit some pages with elementor and when I click on edit with elementor I get to modify a template page…