Support Threads: bug-report

I am using Page Builder by SiteOrigin for multiple websites. After the most recent update, it broke one sub page on one website. The error received is “Fatal error: Uncaught Exception: Invalid hex color [] in /wp-content/plugins/siteorigin-panels/widgets/lib/color.php:32 Stack trace: #0 /wp-content/plugins/siteorigin-panels/widgets/lib/color.php(409): SiteOrigin_Color::hex2rgb(”) #1 /wp-content/plugins/siteorigin-panels/inc/styles.php(687): SiteOrigin_Color_Object->__construct(NULL) #2 /wp-content/plugins/siteorigin-panels/inc/styles.php(801): SiteOrigin_Panels_Styles::generate_box_shadow_css(‘box_shadow’, Array) #3 /wp-includes/class-wp-hook.php(308): SiteOrigin_Panels_Styles::general_style_css(Array, Array) #4 /wp-includes/plugin.php(205):…

Wholesale Inquiry One of the fields on our contact form is a Drop-Down Select “States where sales taxes are collected” Users select multiple options which are “US states” which is a required option. The issue we are having is when the page loads, it selects a “null” option so customers can skip this option.

i can’t change my website colour and layout

I used the Page Builder Site Origin plugin to build my website. None of the text or buttons are currently showing up on my website. When I go into page editor, it says that the widgets are missing. Is there any way to resolve this issue?

If I create a row and add a layout builder widget then add a row and and then add a siteOrigin editor to it and add any content refuses to save.

I am trying to update my website and the page builder editor isn’t working. I went in and updated all the plugin and WordPress updates, but it still isn’t working. When I open a page, all I have is visual or text editors. I am NOT an IT person and I don’t code, and if…

Good morning, I have a website with the premium virtue theme from kadence theme which has been working well for several years and since last night the SiteOrigin Page Builder plugin is crashing the site (error 500), if I deactivate the plugin, the site comes back online. I did not update, why this problem? Thank…

I’ll be editing a page builder page and updating when suddenly after it updates the pagebuilder editor disappears and I am only left with visual or text editors! I added a duplicate page plugin and when I duplicate said page, page builder editor appears again! This is happening on 4 of my websites that have…

Hi! Your builder came with the theme I purchased. The tab builder has disappeared from the site. Deactivate all nonnative plugins and still replicate the problem any suggestions?