By Terry Hulseberg, 2 years ago. Last reply by Andrew Misplon, 2 years ago
(so every menu linked to an html page) says “The requested URL was not found on this server.” My site is completely disabled now. Links to media pages still work (i.e., pdf file)Links to media pages still work (i.e., pdf file) I can go to Pages and edit every page. If I click Preview while…
By Flutterbypridge, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I am trying to update my website and the page builder editor isn’t working. I went in and updated all the plugin and WordPress updates, but it still isn’t working. When I open a page, all I have is visual or text editors. I am NOT an IT person and I don’t code, and if…
By epayne, 2 years ago. Last reply by Andrew Misplon, 2 years ago
We have a few pages that use the SiteOrigin Widgets Bundle for style / design and we believe they are causing some issues with the site loading. Both were made at around the same time (Mar 14 and Mar 15) and the second one was duplicated and edited from the first, although the first one…
Good morning, I have a website with the premium virtue theme from kadence theme which has been working well for several years and since last night the SiteOrigin Page Builder plugin is crashing the site (error 500), if I deactivate the plugin, the site comes back online. I did not update, why this problem? Thank…
By ralph, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I’ll be editing a page builder page and updating when suddenly after it updates the pagebuilder editor disappears and I am only left with visual or text editors! I added a duplicate page plugin and when I duplicate said page, page builder editor appears again! This is happening on 4 of my websites that have…
By Tethe Fernandez, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi! Your builder came with the theme I purchased. The tab builder has disappeared from the site. Deactivate all nonnative plugins and still replicate the problem any suggestions?
By George, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello. I have the following problem. I cant upload photo. When i try, the following message pops up: The response is not a valid JSON response”. How can i solve it? Thanks.
By charlie777, 2 years ago. Last reply by Alex S, 2 years ago
Hi there, As a couple others have noted in the last few days, we are no longer able to update any pages on any of the sites we manage that use SiteOrigin page builder and widget plugins. We’ve completed the following to try and resolve the issues: – As of a couple days ago, previewing…
By lc3460, 2 years ago. Last reply by Andrew Misplon, 2 years ago
When I try to edit an SiteOrigin Widget that was previously added to a page, I get a 504 error reading “The page request was canceled because it took too long to complete.” This appears on all widgets and is not exclusive to any particular browser (Chrome or Firefox). I can edit widgets that I…
By Pilar DomÃnguez, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I’m using Page Builder and I’m trying to edit the content of the pages and I can’t do it because an extra tab to the standard WordPress editor doesn’t appear. I can’t change the content because only visual text and html appears, not the page builder. Can you please give me a solution? The widget…
By Natalie Vinsant, 2 years ago. Last reply by Andrew Misplon, 2 years ago
When I click on Appearance – Widgets all the boxes are blank with no date. I need to update the data that is in the widget. Please help. Weddingunityglass.com
By John Federico, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I have installed both contact form 7 and siteorigin on my site. Unfortunately, my contact form 7 text fields and submit buttons are not working. When i disable the siteorigin plugin, the fields start working again. I don’t what why its happening. Please help.
By Ishor Magar, 2 years ago. Last reply by Andrew Misplon, 2 years ago
We are seeing an error on the widgets on the site, It was working before. Error Screenshot: https://drive.google.com/file/d/1T56WntG7zNYUXf5qUC3wA4n6Dphri8Vo/view Can you please look over this? Due to this, we are unable to update the changes.
By slongo15, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Using the Focus Theme on my site and trying to edit the copyright in the footer. Assuming it’s in theme settings, I go there and see this message: Our theme settings now take advantage of the WordPress customizer. Navigate to Appearance > Customize > Theme Settings to access theme settings. However, When I go to…
By AE, 2 years ago. Last reply by Andrew Misplon, 2 years ago
“Rounding” has replaced former button shaping. The “normal” button widget inherits the shape as is was before. Not so with the CTA button: now any change to the button leaves a rectangular shape. Only the first value of the 4 x 2 settings is inherited. The others occur as default / zero.
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