By CHARRIER Peggy L'Abeille Créative, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Good morning, I have a website with the premium virtue theme from kadence theme which has been working well for several years and since last night the SiteOrigin Page Builder plugin is crashing the site (error 500), if I deactivate the plugin, the site comes back online. I did not update, why this problem? Thank…
By ralph, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I’ll be editing a page builder page and updating when suddenly after it updates the pagebuilder editor disappears and I am only left with visual or text editors! I added a duplicate page plugin and when I duplicate said page, page builder editor appears again! This is happening on 4 of my websites that have…
By Tethe Fernandez, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi! Your builder came with the theme I purchased. The tab builder has disappeared from the site. Deactivate all nonnative plugins and still replicate the problem any suggestions?
By George, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello. I have the following problem. I cant upload photo. When i try, the following message pops up: The response is not a valid JSON response”. How can i solve it? Thanks.
By charlie777, 2 years ago. Last reply by Alex S, 2 years ago
Hi there, As a couple others have noted in the last few days, we are no longer able to update any pages on any of the sites we manage that use SiteOrigin page builder and widget plugins. We’ve completed the following to try and resolve the issues: – As of a couple days ago, previewing…
By lc3460, 2 years ago. Last reply by Andrew Misplon, 2 years ago
When I try to edit an SiteOrigin Widget that was previously added to a page, I get a 504 error reading “The page request was canceled because it took too long to complete.” This appears on all widgets and is not exclusive to any particular browser (Chrome or Firefox). I can edit widgets that I…
By Pilar Domínguez, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I’m using Page Builder and I’m trying to edit the content of the pages and I can’t do it because an extra tab to the standard WordPress editor doesn’t appear. I can’t change the content because only visual text and html appears, not the page builder. Can you please give me a solution? The widget…
By Natalie Vinsant, 2 years ago. Last reply by Andrew Misplon, 2 years ago
When I click on Appearance – Widgets all the boxes are blank with no date. I need to update the data that is in the widget. Please help. Weddingunityglass.com
By John Federico, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I have installed both contact form 7 and siteorigin on my site. Unfortunately, my contact form 7 text fields and submit buttons are not working. When i disable the siteorigin plugin, the fields start working again. I don’t what why its happening. Please help.
By Ishor Magar, 2 years ago. Last reply by Andrew Misplon, 2 years ago
We are seeing an error on the widgets on the site, It was working before. Error Screenshot: https://drive.google.com/file/d/1T56WntG7zNYUXf5qUC3wA4n6Dphri8Vo/view Can you please look over this? Due to this, we are unable to update the changes.
By slongo15, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Using the Focus Theme on my site and trying to edit the copyright in the footer. Assuming it’s in theme settings, I go there and see this message: Our theme settings now take advantage of the WordPress customizer. Navigate to Appearance > Customize > Theme Settings to access theme settings. However, When I go to…
By AE, 2 years ago. Last reply by Andrew Misplon, 2 years ago
“Rounding” has replaced former button shaping. The “normal” button widget inherits the shape as is was before. Not so with the CTA button: now any change to the button leaves a rectangular shape. Only the first value of the 4 x 2 settings is inherited. The others occur as default / zero.
By Jirka, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello, I have a website that was created using Site Origin’s Page builder. https://www.santoshayoga.cz/ I’m trying to change the content background, whereas I’ve made it work for the website when shown on desktop (you can see there is a gree background picture), but the background won’t change on mobile/tablet. The setting is the same for…
By Robby, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi there, I have a custom homepage on my WordPress using Vantage theme. I included some widgets and have the custom homepage enabled via plugin settings. When I updated the ‘Page Builder by SiteOrigin’ plugin to version 2.20.2 my custom homepage disappeared (empty page). How to solve this issue? Thanks!
By frafor, 2 years ago. Last reply by frafor, 2 years ago
Hi there, I’ve tried the sorting snippet here: https://siteorigin.com/docs/page-builder/bundling-prebuilt/ To alphabetically sort the theme saved prebuilt layout for a website of mine. The snippet works, as the layouts are displayed according to their name, but unfortunately sometimes I cannot import them first shown (aka the one flagged with ) The UI just freezes and I…
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