Home>Support>Bug Report

PageBuilder no longer works in Edit view

By vivek_ab, 5 years ago. Last reply by Andrew Misplon, 5 years ago
For the last couple of weeks, the PageBuilder editor isn’t displaying correctly. When I try to edit pages, I just see the text view full of markup, and an empty PageBuilder section underneath. At this point, I can’t create new pages or edit any existing pages. Has anyone else seen this?

Custom CSS lost

By matthieu aubron, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I have stored my custom CSS into appearance>custom CSS. But tonight when I went to my website I have just discovered that all the styles where gone. I went back to appearance>custom CSS and discovered the empty textarea field and no revision at all. Where is it gone? Do you have any idea? So…

Problem with tinimce advanced

By domoinfo, 5 years ago. Last reply by Andrew Misplon, 5 years ago
When I Use site origin editor i see a toolbar with just few buttons. I have not font color for example. I have installed tinymce advanced, but in siteorigin editor nothing changes. I read in forum to activate toggle button, but i have not this button in tinymce advanced. Furthermore, even by inserting new buttons…

Potential Conflict with Widgets Bundle and GDPR Cookie Consent Plugin

By TiniPio, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi Support Team, I’ve experienced problems with the plugin GDPR Cookie Consent after a couple of most recent updates, so am currently trouble shooting. The developers suggested a conflict in my setup, which leaves me with only two potential causes, one of which being the Widgets Bundle… Just wondering if you happen to know anything…

Error in plugin – Page Builder by SiteOrigin (ThinkUpThemes compatible)

By johnth, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi I’ve received the following email generated by WordPress and would like to resolve the reported error ———————————————- Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with…

Page Builder is only accessible when opening the editor the first time

By Florian Kleinhans, 5 years ago. Last reply by Andrew Misplon, 5 years ago
I have just started using WordPress and your Page Builder yesterday. The buttons in the right upper corner of the editor for visual, text and the Page Builder are only accessible when opening the editor the first time. Otherwise the editor looks completely different. Here I have uploaded a screenshot for you: https://imgur.com/m8JbWYN While the…

Can’t edit Page Builder Pages

By Nico Eileen Pahl, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi! I have a serious Issue. I can’t edit any published SiteOriginal PageBuilder Page. Whenever i click “Edit”, the normal visual Editor opens. It destroys the entire Page. When i move to “PageBuilder”-Tab in the Editor, it’s imported, but nearly everything is deleted. Since now, i have to create a new Page each time i…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More