Home>Support

Flip box

By rccs50, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi can anyone suggest a good pluggin or tell me how to set up a flip box showing an image and when mouse over, it changes to text. I have searched for coding and plug ins. I tried codelights but it kept crashing when updating the page. Any help would be great. Thank you

SiteOrigin Social Media Buttons

By KL716, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Has the SiteOrigin Social Media Buttons widget disappeared with a new update? I put them on my first website months ago, and they still show on that website… However I am now creating a second website, downloaded the widgets bundle plugin, and the widget is nowhere to be found. Is there any way I can…

Contact Form not sending email

By DaneG, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi there, been struggling for quite a few hours on this problem, it should be straight forward, however I’ve found that I cannot receive the emails from the contact form on my website, the only time that it did work was when I installed Postman, but that was only after I would resend the logged…

Text colour in Sydney theme

By Jeremy Brooksbank, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi i am currently building the sydney theme however i am having problems changing the text colour on a call to action widget i have attached link to site its the text STAYING IN THAILAND VISAS ETC and COST OF LIVING TWO PRICE THAILAND and also the smaller text underneath thank you in advance link

Drop Down Menu Covered by Slider

By Joshua Boone, 9 years ago. Last reply by RichardStone, 7 years ago
Hello, I have a drop down menu that is set up with my pinboard theme but the drop down seems to be covered by the siteorigin slider. I’ve tried a few things but nothing seems to work. Any help would be appreciated! Thanks, Josh URL: http://concepttrader.com/

Focus Theme: Remote Video file not showing in post

By rainydayw, 7 years ago. Last reply by Alex S, 7 years ago
I’m trying to create a video post using the Remote Video file pointing to an mp4 from my Google drive. When I view my post, there is only a blank black box that shows up. Am I missing a setting somewhere? Also, can I link to files on Dropbox? The page url is http://crowdedskyfilms.com/2016/10/22/blaine-hicklin-reel/ I…

Page Builder not allowing editing

By Samantha Stauf, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Last week I posted another thread on this forum about Page Builder issues on the site I’m trying to update. Haven’t heard back. The website doesn’t allow Page Builder editing on both old and new pages. I try to clone a page, add columns, and click on widgets and nothing happens. The website relies heavily…

Mobile/Ipad space between columns too much

By rickscotch, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hello, I have tried to fix this by doing research on your support page but cannot solve the issue. There is to much space between by 2 row column layout when you go to mobile. I have made gutter 0, padding 0 but nothing is working. Please help. The white space that I need eliminated…

Space between header and first row

By hdavies, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi, I can’t seem to remove the gap between the header and the first row (made using page builder). Here is the website : www.theportroyal.co.uk/wp It happens on all themes and it is set to 0 padding. I am wondering if it has something to do with the image? The image is large and is…

Gallery widget columns field problem?

By Suganya, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Is there any documentation for gallery widget? I gave a 5 col, but still show only 3 col. what i can give in gallery type filed? Once I can save,widget changed to SiteOrigin Editor widget, If I want to change the col field means, once again I will do the same process. Is there any…

Drop down menu Items hiding behind slider

By Jordan Erickson, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi, I am using a new theme “Flatsome” and added SiteOrgin to the site. I have tried all of the: .sow-slider-base { position: relative; overflow: hidden; z-index: 1; } and others: z-index: 9999; and I can’t see to get it to work on this site. Any ideas what to do??

Making Masthead Sticky

By cardminnow, 7 years ago. Last reply by Andrew Misplon, 7 years ago
I have searched through forum to find an ‘easy way’ to make the masthead on Vantage Premium ‘sticky’. The menu is perfectly ‘sticky’ – but I am not a programmer and so what I did find relative to this topic was more advanced than my skill level. I’m looking for a simple way to have…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More