Home>Support

remove category options

By Robien Hali, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi there, I was already in conversation, but the thread was closed (I copy-pasted it below). My reply was very slow because I only work for this client once in a while. Thanks for the reply though, there’s only one part not solved: * There looks to be a heading field in the Livemesh Posts…

Changing Font in General Widget

By alexarapach, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi All! I’m using the theme Unwind, and the layouts that come with it. I added a separate Widget (testimonials) to my layout (We Love Design), but want to change the text font to match the rest of the site (Dosis). I can’t find the space to do that, though. I can’t edit the HTML…

How Custom Row Layout On Phone?

By seaerj oficial, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi, i’m using Page Builder plugin in my site. In row Layout i wish i could use the Cover option ONLY on phone, but i can’t. If i choose it, i need to chosse it for both PC and Phone, but i wish i could use different options in each device type. Is there something…

WP Core

By adrien, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi, When I activate Page Builder by SiteOrigin plugin then a JS error is triggered. The plugin seems to be removing a WP Core JS file called jquery-ui-mouse and this is creating issues with the forms. On my site here: #localhandmademarket If you scroll down to where it says “upload your best photos” and click…

“Your site doesn’t include support for the SiteOrigin Widget block.”

By Ariel Kostrna, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello, I’m encountering a strange error on my back end, that is causing havoc on the front end. Here is what I see on the back end: https://www.loom.com/share/38f9eb29550e4780bc8bbee5d0b41f83 “Your site doesn’t include support for the SiteOrigin Widget block. You can try installing the block or remove it entirely.” And here is what is visible on…

SiteOrigin Image

By thanasis, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hey, I have updated the SiteOrigin plugin on my site. After the update only the SiteOrigin Image is not working. The message that pops ups is: You need to install SiteOrigin Widgets Bundle to use the widget SiteOrigin_Widget_Image_Widget. Save and reload this page to start using the widget after you’ve installed it. Even though I…

Contact Form Widget not working

By chipmunk, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi, I’m using Site Origin Widget “”Contact Form”” in my WordPress Site (updated to WP 5.9), but since a few months, it doesn’t work. If someone is trying to use the contact form, there will come this error : error sending email, please try again later. Our email-adress als delivering mail in the setting field…

Remove Page title and white space

By Donna, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi, On each page I can see a navigation menu/page title and I can’t seem to remove it. In page attributes I have selected Full Width Page, no Title. I have tried in Page Settings unticking the Page Title display both. I cant see anything in customise themes. Can you help?

Google fonts do not appear

By theotherstephen, 2 years ago. Last reply by Andrew Misplon, 2 years ago
In the theme customizer, I choose Google web fonts, and they show up in the preview, but when I look at the live site, they are never there. The live site is sicknwrongfilm.com (SFW, I promise). The headings should be in Rammetto One, and they look that way in the preview, but not out on…

Theme’s template file is missing custom fields

By AdamSmallBizHelper, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I’m getting this notice in the WordPress backend when I go to a page to edit the page: “Your theme’s template file for displaying Page items is missing custom fields.” I’m not sure what these means or how to go about fixing it. And I’m not sure what problems it is causing – except that…

Contact form does not send email at first try

By Aksel Jepsen, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I am using the contact form widget for a member signup form. The widget is embedded in the Site Origin widget block. After openening the website and navigating to the form, filling in the form and pushing “send”, no confirmation message is shown. After checking the mailbox, no mail was received. If I then fill…

How to Narrow Line Spacing in a Hero Widget

By ageresdifficiles, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello, I built out a Hero widget but needed the space between the text lines to be narrower, so this is what an example slide looks like right now: PRODUCTIVE LEADERSHIP What does it mean to be a productive leader? Nourishing your community through leadership produces fruit that can be felt by others, but being…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More