Support Forum

Get help from the community and our team. Browse threads or start a new one.

Error installing SiteOrigin panels plug in

plugin plugin-siteorigin-css question · By Nina Jerebica · 7 years ago · Reply by Andrew Misplon 7 years ago

Can anyone help me? Fatal error: Cannot redeclare siteorigin_panels_is_home() (previously declared in /srv/www/theshedking.com.au/public_html/wp-content/plugins/shuttle-panels/inc/functions.php:11) in /srv/www/theshedking.com.au/public_html/wp-content/plugins/siteorigin-panels/inc/functions.php on line 13 Call Stack: 0.0016 510168 1. {main}() /srv/www/theshedking.com.au/public_html/wp-admin/plugins.php:0 1.7770 96281056 2. plugin_sandbox_scrape() /srv/www/theshedking.com.au/public_html/wp-admin/plugins.php:178 1.7779 96386824 3. include(‘/srv/www/theshedking.com.au/public_html/wp-content/plugins/siteorigin-panels/siteorigin-panels.php’) /srv/www/theshedking.com.au/public_html/wp-admin/includes/plugin.php:1897

Widgets bundle loaded site-wide

plugin plugin-widgets-bundle technical · By Andra Gentea · 7 years ago · Reply by Andrew Misplon 7 years ago

Hi, I started using the Hero Widget on multiple pages and I noticed the website became very slow. In the audit, I see that the Widgets Bundle – Hero, Slider, Post Carousel are loaded site-wide – even on pages where…

Right Sidebar items keep disappearing at random days

bug-report theme theme-vantage · By shyam Uthaman · 7 years ago · Reply by Alex S 7 years ago

Hi, I use vantage theme for the past 2 years and ever since I’ve had this, everything on the right sidebar disappears.. sometimes every few days.. sometimes every few months. Even if I do not update anything or change anything…

SiteOrigin CSS Not Working

plugin plugin-siteorigin-css technical · By MarkL · 7 years ago · Reply by MarkL 7 years ago

All, I’ve used SiteOrigin CSS on one of my websites for the last few weeks and it works great … no problems. I then installed and activated SiteOrigin CSS on two other websites and it doesn’t work on either one…

CSS editor not working on Focus blog theme by thrive themes

plugin plugin-siteorigin-css technical · By Andrew Matenzawa · 7 years ago · Reply by Alex S 7 years ago

I’m getting a white page when I try editing CSS I have focus blog theme installed

Logo in different position on homepage

technical theme theme-vantage · By sungod3k · 7 years ago · Reply by sungod3k 7 years ago

Hi, I have removed the masthead and build up the normal menu, so the logo is now shown left to the 1st menu entry. http://wasserkraft.byethost17.com/ On all pages except the homepage the logo sits a few pixels next to the…

Spacing beween paragraphs in site origin

plugin plugin-widgets-bundle question · By ecoandus · 7 years ago · Reply by Alex S 7 years ago

How do you reduce paragraph spacing? I have checked previous threads which advised to change the bottom margin – however the options here are only px, mm, cm etc, not size. Any ideas?

Retina Logo displeyed double sized

customization theme theme-vantage · By Moni · 7 years ago · Reply by Alex S 7 years ago

Hi If we choose a Retina Logo in Vantage Premium Theme Settings, it is displayd double sizes but not in retina. How can this be fixed? We are useing: Vantage Premium Version: 2.4.4, WordPress Version 4.9.8 Thank you.

Font color option not displaying

plugin plugin-widgets-bundle question · By Evian Gutman · 7 years ago · Reply by Alex S 7 years ago

Hello, I am using Page Builder by SiteOrigin (v2.8.2) and SiteOrigin Widgets Bundle (v1.12.1). I deleted these plugins and re-installed them to ensure they were the most current. I also refreshed cache after having done so. I am not seeing…

Vantage Theme PHP Support

technical theme theme-vantage · By Howard Wright · 7 years ago · Reply by Andrew Misplon 7 years ago

We’ve been using the Vantage theme for our site for quite some time but whenever we attempt to update the PHP on our hosting, we get errors when displaying the pages. We’re currently at 5.6 but that’s becoming an issue…

SiteOrigin Editor not working after update (new one)

plugin plugin-page-builder question · By Willem Boon · 7 years ago · Reply by Alex S 7 years ago

hi there, saw an earlier topic on this which is closed already but wanted to reply to this as I’m facing similar problem after the WP update. I’m using the Mesmerize theme When I try to edit my homepage with…

I lost the featured images from the SiteOrigin Carousel

plugin plugin-widgets-bundle question · By Pauliina Viinikanoja · 7 years ago · Reply by Alex S 7 years ago

Hi! I have been trying to figure out why I lost the featured images from the two carousels in the front pages (fin/eng). The other one is from the pages and the other from the posts. I had them couple…

Unwind: Categories meta not showing on Default single post

customization theme theme-unwind · By Liz Nature · 7 years ago · Reply by Andrew Misplon 7 years ago

I’ve just started using the “Unwind” theme, and the category meta-information is not showing up on the default single post layout even though I have it selected on Customize>Theme Settings>Blog>Categories on Single Archives and and Posts. Could someone tell me…

Can’t get ride of space between title and support title

customization theme theme-vantage · By Julien K. · 7 years ago · Reply by Julien K. 7 years ago

Hi, I’m having a problem with a blank space that appears in the header between the site title and the support text just under it. This space appears only on small screen resolution : on mobile device or on desktop…

New page / new Post error

bug-report plugin plugin-page-builder · By Ruz Estudio · 7 years ago · Reply by Alex S 7 years ago

Hello! I have an issue with the plugin, when i try to make a new post/page the site does not finish loading. When I deactivate de plug-in “PageBuilder by Site Origin” the problem is fixed. but i need to activate…

Need faster, guaranteed help?

SiteOrigin Premium includes priority email support with direct replies from our team, usually within one business day.

Explore Premium Support Start New Thread