By Egor Kufarov, 6 years ago. Last reply by Andrew Misplon, 6 years ago
The slider (slider layout) stopped working correctly. Either the swipe works on the phone and the navigation on the PC does not work, or the navigation on the PC is working and the swipe is not working on the phone. I’m assuming that this might be somehow related to the fact that the version of…
By Efren Vasquez, 6 years ago. Last reply by Alex S, 6 years ago
Homepage on a website is running very slow (+30s to load) when this plugin is active. I deactivated and everything is running fine. I am using the Vestige theme found here. Not sure what is going on. Plugin is up to date. I have also tried the previous version and it is still running slow.
By Joop Ringelberg, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I refer you to this issue for a conflict discovered four days ago between Gutenberg (since version 3.9.0) and the Hueman Free theme. The very same problem occurs when using your Vantage theme: a giant space opens above embedded video’s. This was tracked to both the theme and Gutenberg manipulating the block holding the video.
By Joe Smith, 6 years ago. Last reply by Alex S, 6 years ago
Hi there. I am using your beautiful NORTH theme. When I scrolled down the page, my logo disappears when scalability option is checked. (Theme Settings > Navigation > Sticky menu scales logo) My logos are in PNG format. With dimensions of 183 × 66px and 373 × 135 for retina respectively. It displays fine initially, but when scrolled, it…
By Lyndelle McMillan, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I am using the Vantage theme to create a new website and just happened to notice, since the last site I made, that the home page slider configuration seems to be different. I thought it always used to recommend using Metaslider to create the homepage slider but now it seems to recommend SmartSlider3. Can I…
By Hayley Stanton, 6 years ago. Last reply by Hayley Stanton, 6 years ago
Hi, The SiteOrigin Sliders have white space around them that’s covering the menu on a mobile making it unusable. Is there a known fix for this please? Link: https://quietconnections.co.uk/services/ Thanks!
By Tom Looman, 6 years ago. Last reply by Alex S, 6 years ago
Above you can see the alignment issue as the search and social buttons are now placed underneath the logo image and I can’t find which option to use. It wasn’t like this before and don’t know for sure if it happened after a version update.
By Michael Schäfer, 6 years ago. Last reply by Michael Schäfer, 6 years ago
hi, i’m having a problem with editing a new text widget or the site origin editor in the page builder. When using text links in my text, after saving the page then re-opening the page editor, i get the following message within the editor: Service Unavailable The server is temporarily unable to service your request…
By mayin, 6 years ago. Last reply by mayin, 6 years ago
I’ve been building my website using North and updated the theme a few days ago. I’m not sure if that’s what triggered this, but my menu is no longer showing. I have tried deleting and rebuilding the menu, and it works with other themes. The container is there, the menu location is set to Primary…
By Bill Baird, 6 years ago. Last reply by Alex S, 6 years ago
We are a small golf course and I learned enough WP to put www.carrbridgegolf.co.uk online. I know a little PHP (Procedural – not so much OOP). I would like to restrict the access to the above page to members only. To be clear, when they click the “Members” tab on the Menu I want to…
By Teef, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I just wanted to report a potential conflict between Responsive Lightbox Gallery and SiteOrigin PageBuilder (also have the widget bundle installed). I have been finding that some of my WordPress pages randomly stop showing any PageBuilder content (including widgets). Instead of seeing the PageBuilder box with Rows and widgets, I get a blank box. It…
By Christopher Babson, 6 years ago. Last reply by Alex S, 6 years ago
Hi, The SiteOrigin slider on my landing page was working fairly well, but suddenly it’s not. Can you please provide solutions? Here are the problems: 1) VERYYYYY slow load time (when it works). 10 to 20 seconds or more. (Previous load time was 2 to 4 seconds.) 2) On mobile devices, it commonly won’t even…
By graham, 6 years ago. Last reply by graham, 6 years ago
I’ve got a mail chimp account and from their website I can see that the connection to the my website is working fine. I’ve added a pop up form which appears to work on mobiles but it’s not displayed when I view my website on a desktop/laptop. Can anyone help with this please?
By Faith Von Handorf, 6 years ago. Last reply by Alex S, 6 years ago
I am having an issue with a contact form on a site. The first required field in the form (it just happens to be the name field) is not sending in the summary email for each form. So I receive all the other information but not the name of the person. Any idea why this…
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