By naturalheritage, 1 year ago. Last reply by Andrew Misplon, 1 year ago
When I post a product url into a social media post or on whatsapp, the product image and short product blurb usually appear, but hasn’t been doing so. How do I activate that function again on my site: https://onlyvfm.com Thank you.
By Tethe Fernandez, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi! Your builder came with the theme I purchased. The tab builder has disappeared from the site. Deactivate all nonnative plugins and still replicate the problem any suggestions?
By George, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello. I have the following problem. I cant upload photo. When i try, the following message pops up: The response is not a valid JSON response”. How can i solve it? Thanks.
By Elvin Morales, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Trying to place an image slider on a homepage and was wondering if there is a way to set height so that the system automatically fits the images within a specific parameter. Is that something that can be done or I have to make all images the same size?
By Hielke Brandsma, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Let’s say that I have a widget that needs a lot of tinkering. In that case I have to choose ‘Done’ and after that I need to update the page before I see any changes. After that I need to repeat the procedure over and over again. This is really time consuming and frustrating. Wouldn’t…
By nethub, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi, I use Lighthouse to check my website and it said some images are not lazy load, so I check the HTML source code and found that every first image of “SiteOrigin Image Grid” Widget does not use . I tried to fresh install new WP with SiteOrigin, the problem still there. Here is the…
By charlie777, 1 year ago. Last reply by Alex S, 1 year ago
Hi there, As a couple others have noted in the last few days, we are no longer able to update any pages on any of the sites we manage that use SiteOrigin page builder and widget plugins. We’ve completed the following to try and resolve the issues: – As of a couple days ago, previewing…
By Koni Huber, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi, On my very basic and very old site, I need to remove the google analytics code but I can’t find where it is located. I have the vantage theme but nothing is under design/customizer/additional css. Also in the site origin css (design/custom css) is nothing written. How can I find out where the analytics…
By Crazy Hamster, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi. I’m used to using the widget on my website that allows to display products of certain categories on a page with the ability to switch from one category to another or select all at once. After updating the plugin, the widget is listed as unavailable. It’s not among the disabled or old widgets either.…
By Kathryn Payne, 1 year ago. Last reply by Andrew Misplon, 1 year ago
The website I manage in siteground has a siteorigin plug in. When I try to update the text and hit publish the change does not go into effect. I called siteground and they said the issue was with the site origin plug in and that needed to be resolved with site origin. I have also…
By lc3460, 1 year ago. Last reply by Andrew Misplon, 1 year ago
When I try to edit an SiteOrigin Widget that was previously added to a page, I get a 504 error reading “The page request was canceled because it took too long to complete.” This appears on all widgets and is not exclusive to any particular browser (Chrome or Firefox). I can edit widgets that I…
By Margaret, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I use Vantage free version. In my Text block, I use H1, H2, and H3 Headings. They show correctly on desktop, but they are too big on Mobile. How can I make them smaller on Mobile. Is there anything like “fittext” for the Headline widget?
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