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Issue with Row Layout

By chrysadtps18, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello team, I am using the “Off the Shelf – Online Marketing WordPress Theme” with SiteOrigin Builder. I change the Row Layout from Standard to Full width Stretched, click Save BUT Row Layout field remains Standard. It seems to have a SAVE issue suddenly. Can you help me please fix it?

Vantage theme not displaying on phone correct

By Duane “Dewey” Engstrom, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I checked all this still not working When editing each row, please, can you confirm that the LayoutCollapse Behaviour setting is set to Standard and not No Collapse. At SettingsPage BuilderLayout, please, also ensure that Responsive Layout is enabled. Home

Button Functionality Stops When Using Header Overlap

By Alan_B, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I’m using the SiteOrigin Corp theme. I have a page that has a Siteorigin Button widget (right aligned) in the very top row of the pagebuilder. The button displays on the right hand side under the header menu. (all good so far) The button links to another page on my site and functions correctly. If…

Post Carousel does not show

By tivanov, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello! Since I’ve upgraded thw WordPress and all of my plugins to the latest version, SiteOrigin Post Carousel does not show on my website. When I inspect the page, it shows, that the post thumbnails and titles are there, but they are just invisible. Do you have any idea what can cause this strange behaviour…

Vantage Theme: Menu location

By Carla Golian, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello, I just deleted Vantage Premium because images were not displaying any longer, and installed Vantage in my WordPress website, everything works fine except the Menu location. I have set it to the Right but it displays to the left on all browsers. Site: carlagolian.com Help will be appreciated.

Error when Updating

By Frank Futie Jr., 1 year ago. Last reply by Andrew Misplon, 1 year ago
Update failed: !function(f,b,e,v,n,t,s) {if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)}; if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version=’2.0′; n.queue=[];t=b.createElement(e);t.async=!0; t.src=v;s=b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t,s)}(window, document,’script’, ‘https://connect.facebook.net/en_US/fbevents.js’); fbq(‘init’, ‘616025873334617’); fbq(‘track’, ‘PageView’); {“success”:true,”data”:{“update”:”plugin”,”slug”:”siteorigin-premium”,”oldVersion”:”Version 1.58.1″,”newVersion”:”Version 1.59.0″,”plugin”:”siteorigin-premium/siteorigin-premium.php”,”pluginName”:”SiteOrigin Premium”}}

SiteOrigin Post Carousel Problem

By comalmg, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Our website ( comalmg.org ) uses the Post Carousel from the SiteOrigin Bundle. The Post Carousel is located at the top of our page and has stopped working sometime in the last week. Clicking on an item in the Carousel normally links to a page of full information. Now, only the picture from the post…

Parallax Row

By Alyssa Alexander, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Thank you in advance for any assistance! I’m working on a page on my website I haven’t messed with in awhile. At some point it reverted to classic editor, although I swear I had used Page Builder rows/widgets when I set it up. It was probably an update, or I deactivated the plugin at one…

footer diferente en cada página

By Antolin Jimenez Martin, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hola, He creado un footer con Elementor Header / Footer builder, a la hora de incrustarlo en todas las páginas no respeta el diseño. Tengo unos iconos sociales y están configurados para verse a la izquierda del texto, pero los muestra por encima. Además, según que páginas el footer se ve en ancho completo y…

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