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Header way too big

By toothbrushlife, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I tried to find a solution through here but no luck. My header (I guess that is called masthead) is way too big and takes up too much space. Especially on desktop. You can barely see content. See example here https://toothbrushlife.com/autobrush-review/ I went to theme customize and messed around with the header settings and…

No image on main page photos

By Habib Anwari, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, Everything was working. I have made no changes. today I checked my website and the main page photos are appears as “No image”. I double check the page everything is written fine and they are not edited. Plugins are updated. Can some one help regarding this. I have changed the main page to latest…

Vantage Premium

By Ninja Trader, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello Many years ago I bought Vantage Premium. I see that you have a theme called Vantage without the “premium”. I think that they are the same. How do I migrate from Vantage Premium (2.6) to the current version? Is Siteorine Premium compatible with my version of Vantage Premium (2.6) just in case there is…

Hover to navigate slider?

By timm, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi there, I am using SITEORIGIN for about 99% of my site. I love it, super happy with the capabilities. Currently I am using the site origin HERO to create 2-frame sliders using the same background images, but different text. I am wondering if there is a way to set the navigation so that when…

Quick way to transfer minor SiteOrigin changes between test and live websites

By Obelix27, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I currently run two identical websites (very simple with just 6 pages) on two different domains, one for testing changes and another which is the live site. Both domains are currently hosted by www.1and1.co.uk, although I also use WampServer for testing. Currently transferring from the test site domain to the live site domain is laborious…

Fatal Error – Unable to create new posts with Page Builder.

By josephgmedia, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi there, I have taken over this WordPress site built with Page Builder. They use the builder to create their posts, however when I try to look in all their existing posts, WordPress returns the dreaded message “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.” I received an…

Trying to line up images

By shay.ca, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I am trying to line up images in a row The row has 3 columns Left column has a image, middle column has an image, right column has two images one on top of the other I am trying to get the spacing and images to all fit in a rectangle. I have the…

Cancelation

By Dovetail Learning, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, We no longer require this service at my company. It’s my understanding that we renew and pay for Site Origin annually. Our last renewal was in April of 2019. Does this automatically renew, or would I need to do it manually? If I don’t renew in April of 2020 will our account just cancel?…

Error message on Form

By piersross, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I’ve added a form to my site and am impressed with its layout and features. However I’ve just tried testing it and it gives the “Error sending email, please try again later”. Looking at other users’ similar issues, I’ve deactivated all other plugins but it didn’t help (I’ve now reactivated them). I also tried different…

Different languages don’t work

By Angelina Isilanta Kondyli, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello. I use SiteOrigin page builder on my site. I also use Neve theme and Polylang. The problem is that the site is bilingual, yet, when I do changes in Greek language page appear on the english page too, and vice versa. Any ideas why is this happening?

Error When Trying to Edit Pages

By firefly, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Suddenly when we try to edit the pages on the site I get this error: The site is experiencing technical difficulties. Please check your site admin email inbox for instructions. We are hosting on wpengine and using the create theme. I tried disabling the theme to check if there was a conflict, but I still…

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