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The update cannot be installed

By webgroup, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Trying to update to 2.10.13 version from Version 2.10.11 and get this error message. Running on WordPress 5.2.5 Page Builder by SiteOrigin: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

SiteOrigin Filter

By juanfranciscoml, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi Team. I’m running SiteOrigin Page Builder on my site alongside Paid Membership Pro. However, PMPro isn’t allowing to see the blog entries because it is not filtering the non – members content properly. According to PMPro, the issue resides with the priority level of the filtering. Here’s what they say: “Our plugin filters your…

pictures get too small on mobile

By paul.wessiack, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I have a problem with the mobile layout of our website when caching is enabled. The problem occurs with WP-Rocket cache but also with SWIFT Performance-cache. The guys from WP-Rocket tried to solve it – but told me that is a SiteOrigin Layout problem within the JS-code. You can see the problem on our integration…

Dynamic Height calculation

By sjensen, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I am working on fixing issues across our site, and one of the issues is with the blog section on our home page https://www.crystalstar.com/. If you scroll down to “Holistic Wellness & Health” section you will see two blog images with a lot of space underneath them. Inspecting the elements finds a dynamic height that…

Issue with plugin

By Best Golf Balls, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, I’m using the Responsive Photo Gallery Pro plugin. When I use this plugin on a regular site everything works perfect but when i try to use it in the Page Builder it gets broken and look terrible. The plugin works with a shortcode. Is there anything I can do or are these plugins simply…

Vantage: Make image above menu responsive

By George Glazer, 4 years ago. Last reply by Andrew Misplon, 4 years ago
We are using Vantage on a WooCommerce site. For some reason, the image above the page wrapper and menu, which is 975 x 130 pixels, resizes for mobile devices such as a cellphone on the Category and Product pages, but not on what WooCommerce calls Pages, which are the individually-designed pages that are not WooCommerce…

Conflict between Gmedia Photo Gallery and SiteOrigin Page Builder Premium Plugin

By Andreas Sprinz, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi there, after the update to siteorigin-premium.1.11.0 in WordPress 5.3.2 I found a conflict between the and Gmedia Photo Gallery and SiteOrigin Page Builder Premium Plugin. To find out, I deactivated all plugins and reactivated them one after the other. With the Gmedia Gallery, some functions are no longer possible after the update. What can…

Page builder liste tables Mysql

By CSI24, 4 years ago. Last reply by Andrew Misplon, 4 years ago
VERSION FRANCAISE Bonjour, Je vous contacte parce que je suis confronté à un gros problème avec Pagebuilder et qui bloque mon site. Avant hier, j’étais en train de travailler sur mon wordpress, et j’ai lancé un enregistrement de la page après avoir fait une modification sur la page d’accueil. Je ne sais pas trop ce…

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