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Help with an error

By Intercultura Costa Rica, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, I would need some help to resolve an issue on my website with a javascript error: ERROR: Uncaught TypeError: Cannot read property ‘mouse’ of undefined What can I do that the javascript error does no occur anymore because it is affecting other important plugins on my site. Thank you.

Changing default layout @media size

By muqo, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I’m using prebuild layout with North theme. I want to change the @media settings. When change my resolution to 780 div settings automaticly change; I cant find to code was come from. I want to change the @media (max-width: 780px) to 800px. How can i do that? Thank you.

Page Builder is missing after WP upgrade

By JCourKing7, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi Andrew, I followed your suggestion: To see if a working baseline is available, please, head over to AppearanceThemes, if a theme called Twenty Twenty is not installed, please, install it from AppearanceThemesAdd New using the search field at the top right. Once Twenty Twenty theme is activated, go to Plugins, use the checkboxes to…

SiteOrigin Hero on mobile View.

By Giannis Path, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello there! I’m currently facing a problem with the Hero widget as I’m trying to create my home page. My problem is the way hero widget is getting displayed on mobile version ( seems more like a photo than the actual responsive widget it is) . Is there something I can do to fix this…

Why is the site origin slider not showing up

By Ned Denger, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I have used SiteOrigin page builder for a few years as it helps segment my content and I can place it without the enormous gaps that WordPress leaves. However, i have have had a catastropic problem I just found on a big ecommerce site I am building. After placing several siteorigin sliders all throughout this…

SiteOrigin Page Builder Missing

By joanne, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, I use classic editor with Page Builder for my websites (The Landscaper by QreativeThemes), but SiteOrigin Page Builder button disappeared. The plugins are updated and active, but when I try to edit a page, all SiteOrigin Page Builder are missing. This began after the WP upgrade…

Page Builder by SiteOrigin and Yoast Seo Plugin

By Jo Val, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Good Day, maybe someone can help with this. After recent updates I’ve just noticed Yoast SEO plugin is not working with any pages that I have previously built with page builder by SiteOrigin. The section for Yoast SEO on these pages, just continues to show a green circle constantly revolving, and there is no access…

Page Builder issues after WP 5.5. Update

By Todd Kober, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Through the NativeChurch theme, we redesigned our site through siteorgin page builder. It has been a great tool, but since the WordPress 5.5 upgrade, the modules are not available in the editor any more. From looking at the forum, I see that I am not the only one. I’m curious on a process to get…

Siteorigin disappeared

By Damian Carroll, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi Everyone, I hope you can help. Siteorigin editor seems to have disappeared and now my contact form is showing a 404 error. I can edit these to fix. I have tried uninstalling other plugins, but nothing has worked so far. Any help would be appreciated.

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