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“Page Builder” is not displayed

By N M, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello everybody Info in advance: The page is from our animal protection association, which was created a few years ago by a private person.Then it was given to people who have no technical knowledge and only made changes to the content = no backups, updates, etc. Problem: A few days ago there were problems with…

Unable to Edit my pages showing the follwing error message

By iNube Software Solutions Pvt. Ltd., 3 years ago. Last reply by Alex S, 3 years ago
Hi, We are not able to edit our existing pages using the editor its showing the following error message Your site doesn’t include support for the “siteorigin-panels/layout-block” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely. Can you please help us in solving this.

Tesseract theme

By Alisa Porter, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I am using the free Tessaract theme on my site www.travelwithus.com. Can I change the header menu items and sub-menu items background colour and opacity which are perfect for me? When hover over a sub-menu item, the background colour and opacity of items change. I need other colours. Can I have some lines of…

Corp – Unable to load customizer theme area, both menù and preview

By gabrired, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, since the latest update, the Customizer area doesn’t work. I’ve already tried to deactivate all plugins but the problem remains. With different themes, the problem doesn’t occur. In the error logs via cpanel, I’ve found: Stack trace: #0 /home/flgckvsl/public_html/wp-includes/class-wp-customize-control.php(429): SiteOrigin_Settings_Control_Teaser->render_content() #1 /home/flgckvsl/public_html/wp-includes/class-wp-customize-control.php(416): WP_Customize_Control->render() #2 /home/flgckvsl/public_html/wp-includes/class-wp-customize-control.php(380): WP_Customize_Control->maybe_render() #3 /home/flgckvsl/public_html/wp-includes/class-wp-customize-control.php(318): WP_Customize_Control->get_content() #4 /home/flgckvsl/public_html/wp-includes/class-wp-customize-control.php(336): WP_Customize_Control->to_json() #5 /home/flgckvsl/public_html/wp-includes/class-wp-customize-manager.php(4965):…

Problem after latest SiteOrigin Corp Update

By Brian Thompson, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I just did the update to Corp theme yesterday and can no longer get to the Customize Theme Settings in the theme. Got notification from WordPress that there are errors in the section of code the customize part of theme. Please advise as to what to do.

Corp child theme

By enf, 3 years ago. Last reply by Andrew Misplon, 3 years ago
hello can i change the name of the Child theme as I like? what should I do for this if I use the child theme template for Corp theme dowloaded from the Siteorigin web? thank you!

A temporary solution Enable jQuery Migrate Helper

By Nancy van Schaik, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi Andrew Thank you for the solution. I install and activate the plugin Enable jQuery Migrate Helper. The pagebuilder works now! In the dashboard they say: “Please note that this is a workaround that only works between WordPress 5.5.0 and 5.6.0, and is not intended to be a permanent fix for unsupported code.” What is…

custom post type

By ashok reddy goli, 3 years ago. Last reply by Andrew Misplon, 3 years ago
i have created a post type and create some posts. unfortunately, i just change the slug. suddenly all my posts disappear. how to view that and how can i edit. now, these posts are not available to view.

Page Builder tab gone

By Scott Page, 3 years ago. Last reply by Andrew Misplon, 3 years ago
As a few others have reported, the page builder tab is now gone when editing a page. Only have Visual and Text tabs available. Tried switching to a different theme, disabled all plug-ins. Nothing works. Running WordPress 5.5.1. All plugs-updated to latest versions: Page Builder 2.11.5 and Widget Bundle 1.17.8

SiteOrigin editor disappeared

By Aggelos, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, I switched to the classic WP editor to edit sth and now I can not go back to the SiteOrigin editor. It’s disappeared and I can not find an option to reactivate it. The code snipets/widgets are still there in the WP visual editor, but the page doesn’t work as before. Besides that your…

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