Home>Support

Essential Grid Plug-In Deactivates Page Builder

By Erin Ashby, 3 years ago. Last reply by Andrew Misplon, 3 years ago
My Site Origin Page Builder stopped showing up. I went through and deactivated all plug-ins as other support threads have suggested. I was able to pin-point the issue to the Essential Grid Plug-in. However, when I deactivate that plug-in it removes the Slider function for the Hero image on the Homepage. This also subsequently moves…

SiteOrigin editor stops working when Smart Logo Showcase is active

By Paul Wright, 3 years ago. Last reply by Alex S, 3 years ago
After the latest WP update to 5.5.1, SiteOrigin layout blocks stopped appearing correctly in the editor and gave this error message: “Your site doesn’t include support for the “siteorigin-panels/layout-block” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.” Another user found a conflict with the…

Error with Home Page: Cannot Be Edited

By ChinoChinako, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello! I’ve been dealing with an issue on my home page which will not let me edit it. I recently discovered that the issue is within SiteOrigin Widgets Bundle which I am using with my Bento theme. When deactivated, I am able to access the widget blocks, but most of them are SiteOrigin and will…

VAntage & Gutenberg & Image Block(Full&Wide)

By Seamus Fleming, 4 years ago. Last reply by Andrew Misplon, 3 years ago
Dear Sir/Madam – I hope you are keeping safe. My website www.fkancestry.com I have been using Vantage Premium for 6 years – I like it. I am working on a few new pages and said I would give Gutenberg Blocks (GB) a go. I used SiteOrigin SO Page Builder until now. So far I am…

Drawing on Google Maps Widget

By Craig Rahtz, 3 years ago. Last reply by Alex S, 3 years ago
Hello, I have been trying to work out how to draw custom shapes on a map created with the SiteOrigin Google Maps widget. I’m wondering if anyone has any tips to hook into the existing maps function to draw polygons and polylines using the Google Maps API? Or if there’s another way to do this.…

No Register button or certain pictures on mobile

By a7xfanben, 3 years ago. Last reply by Andrew Misplon, 3 years ago
On my site running the Vantage theme, I have “allow anyone to register” enabled. However, the Log In and Register buttons are not showing up in the mobile version of the site. Any idea why? (on both versions they should be in the upper left corner) In addition, some pictures are not displaying in the…

Blank Space and Font Reverts

By leticiagillet, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello! I’m working on a website using page builder and the Charity Theme. I’ve read a lot on the blank space issue between the header and footer and the content on the page. No custom CSS I’ve tried has worked yet. I also tried going into page builder settings and changing the padding to zero…

“Page Builder” is not displayed

By N M, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello everybody Info in advance: The page is from our animal protection association, which was created a few years ago by a private person.Then it was given to people who have no technical knowledge and only made changes to the content = no backups, updates, etc. Problem: A few days ago there were problems with…

Unable to Edit my pages showing the follwing error message

By iNube Software Solutions Pvt. Ltd., 3 years ago. Last reply by Alex S, 3 years ago
Hi, We are not able to edit our existing pages using the editor its showing the following error message Your site doesn’t include support for the “siteorigin-panels/layout-block” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely. Can you please help us in solving this.

Tesseract theme

By Alisa Porter, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I am using the free Tessaract theme on my site www.travelwithus.com. Can I change the header menu items and sub-menu items background colour and opacity which are perfect for me? When hover over a sub-menu item, the background colour and opacity of items change. I need other colours. Can I have some lines of…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More