Home>Support

Video Player file formats

By slacle, 9 years ago. Last reply by slacle, 9 years ago
How come the Video Player in Page Builder allows for only one source of video, which forces us to use mp4 to make sure all users can see the video in the browsers? I have to use a video for which the mp4 file is 10.9 MB, while the webm file is just 1.3 MB.…

Tabs Widget

By pescadito, 9 years ago. Last reply by Alex S, 9 years ago
Hi, I’m using WordPress 4.4.2, with Vantage Theme, Page Builder, SiteOrigin Widgets Bundle and Ultimate Addons for SiteOrigin with lasted versions. I had writed a page using a ‘Tabs Widgets’ but some shortcodes doesn’t works inside the tabs. Please could you take a look? – http://mycart.fly-press.com/tabs-widget-test/ Regards, Pescadito

Disable Prebuilt layout button?

By A, 9 years ago. Last reply by Alex S, 9 years ago
I would like to use this tool on a site with multiple editors/roles, and I would like to limit what some editors are able to do so that they stay within brand… Is there a way to disable the PreBuilt Layout button? I have a custom theme to which I can add any required code…

Pagebuilder effecting Plugin

By ubopad, 9 years ago. Last reply by Alex S, 9 years ago
Hello, I have a website I am developing, and have been using your Pagebuilder plugin for the homepage. I am wondering if it is affecting another plugin I have (WooCommerce Product Carousel Slider). Under the “Shop” section the one homepage (scroll down) with products, and they’re not centered like the rest of the page, until…

Page builder not working

By rhys, 9 years ago. Last reply by Alex S, 9 years ago
I have the theme bramble, and when I updated to the latest version of wordpress the page builder broke. It never appeared the way it should to allow me to make changes and when I did make changes it never appeared on the webpage. Need this resolved ASAP as I have a deadline for this…

Prebuilt Layouts

By Wind Rad, 9 years ago. Last reply by Alex S, 9 years ago
When I try to clone posts or pages from the Prebuilt Layouts the pages or posts do not show up to be selected. The page just sits there… This started to happen after one of the last updates. It is happening on all the sites I have that use Page Builder. Everything is updated, I…

link a word to a row/widget

By Louise Veronica Henriksson, 9 years ago. Last reply by Alex S, 9 years ago
Hi! I’m wondering if it’s possible to link a word on my home page for example to a row/widget on a different page? (Or the same page for that matter?) I saw that I can add a row class but how do I link that class to the word? Thanks! /Louise

Extra Padding / White Space beyond 100% Browser Width

By Ron Holt, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hey There, I typically use Site Origin in conjunction with the http://underscores.me/ starter theme to make custom sites for my clients. I’ve noticed on multiple sites now where there should be no horizontal scrolling, extra padding / margin is adding whitespace to the right of the page that extends beyond 100% of the browser width.…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More