By threesixnine, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi there, I am having an issue where the video cover image does not disappear upon clicking the video. Occasionally it will go away if you click multiple times but often nothing happens and the video just stats playing in the background… website to the site affected it: nb.threesixdev.com Thanks
By Sasa, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Good day, I have a Vantage template in my slider set my own cover image. But when I look at another page of the website, there is no picture. Where do I need to set my image to remain in place on all pages of my site, not just the title page. Thank you for…
By Antoaneta Simeonova, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I am trying to add a hero image widget on the homepage of my website. When I check on the preview everything looks normal but when the changes are saved, the hero image is not visible on the page. Can you help me with this?
By TiniPio, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi Support Team, all the information I could find on here was at least a year old, so I was wondering if there was a new development on the matter of turning pages and posts that have been created with Page Builder into plain WordPress content that only involves the Block Editor? Most of my…
By Tim B, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi! So I have an active campaign shortcode placed in the Siteorigin editor. However that shortcode does not seem to be responsive to the row like the other text. The public URL is https://theinvestormindset.com and the form is the form below the Hero image at the top. Thank you so much for your help. Sincerely.…
By Mary Bean, 5 years ago. Last reply by Andrew Misplon, 5 years ago
I’m using the “DWTrendy” theme, which came with the Origins Site Builder, and I am using WordPress 5.3.2. We haven’t done much with this site in a long time except run updates. Today, I logged in to make content updates; I’ve lost my ability to edit pages with the site origins builder — or even…
By Mandix, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Thx for at great plugin, SiteOrigin. My problem is, that my Yoast-functionality has disappeared from my pages after I’ve started building the pages with your PageBuilder. That means no control and really crappy search results on Google. Yoast is visible on the dashboard, but not on the pages. I have read about and tried different…
By Julie44, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello Since I updated the SiteOrigin Widgets Bundle plugin from v1.12.1 to v1.15.9 I have a problem with my text editor. When I want to insert a link, I click on the dedicated button but the window to insert the link is not displayed. Here are the versions : – WordPress 5.3.2 – SiteOrigin Page…
By LukeM, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello, I can’t change the Google Maps widget settings. When I open it I have empty windows. I see an error in the console: ‘Failed to load resource: the server responded with a status of 400 ()’ The site was created directly on hosting. After finishing the work, I modified the address so that the…
By SMnoticias Argentina, 5 years ago. Last reply by Andrew Misplon, 5 years ago
The widget Mag_Builder_category_block_1 is not available. Please try locate and install the missing plugin. Post on the support forums if you need help. Can you help me locate them?
By Janice Villaverde, 5 years ago. Last reply by Andrew Misplon, 5 years ago
I was happily using page-builder on my theme. The last thing I did was to drag a prebuild block from it’s position to somewhere near the top. Then when I saved, the browser gave me a 500 error, both on the wp-admin, and on the homepage (I was editing the homepage). Did I corrupt the…
By elenaocone, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello After a Jetpack update that crashed my site, one footer widget simply disappeared. The problem is that when I try to restore the missing widget a new column is automatically added, so I end up with one widget more and still a blank column space, as the old widget were still there. How to…
By aedum1, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Title pretty much says it all. I tried deleting and reinstalling, deleting all other plugins and then deleting and reinstalling Page Builder, but I can’t find it anywhere. Any help would be greatly appreciated.
By baponline, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I’m not sure if this is a question for SO or for Ultimate Member (UM) plugin. I have a SO Builder page with multiple rows. One row is a Layout Builder widget. I would like to make the entire Layout Builder widget row viewable only to logged in users using the UM shortcode. (ie,…
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