By Ryota Jay, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi , I think that I have the issue when using Page Builder with WordPress page. I have found that after saved/updated page then the page auto-swap to Text Editor. I tried to find what is the cause and i guess that it’s up to the amount of ‘Row’ and ‘Column’ in the Page. when…
By Reload86, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I have a problem using the Vantage mobile menu, I’ve added a custom link to the menu which is supposed to open in a new window/tab. It does using the normal site menu but not on the mobile menu. Is there a setting for this or would it need to be altered in the code?…
By duncanwilliam, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi there, I wondered if someone can help please? I am a keynote speaker and wanting to offer some sales courses to my website. I am wanting them to be password protected but have multiple password access. Can anyone advise me how to do this please? My website is
By Philipp Zimmermann, 4 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, on our site we use site origin slider to show several images while using the naviagtion. more or less every third image is blank while navigating. if i go back and than forward the blank image shows up. Does anyone else have this problem?
By Steen, 4 years ago. Last reply by Alex S, 3 years ago
Hi I need your help. My page-builder is crashing every time I try to update, so I have to install the old plugin again. Look forward to hearing your solution. Steen
By yandoo, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello The leave a comment form section wont appear on single posts. It only seems to be affecting SiteOrigin built posts because when I built a test post without the builder the comments section displays. Is there a fix for this please? Thank you!
By anrehman, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I am trying to use the SO Video Player in Page Builder and when I use Vimeo and columns, the player doesn’t respect the size or dimensions. I have tried to disable oEmbed but that just makes the whole thing not work anymore?
By anrehman, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, I think I’ve encountered a bug with the SiteOrigin Video widget and iOS Safari. When on an iPad, our website renders a little zoomed out. I’ve been trying to figure out what was causing it when I noticed it only happened on a few pages. I have now discovered that it happens on whatever…
By Datsyuk, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hey there, I’m using the SiteOrigin Page Builder in all of my projects and “Custom Product Tabs for WooCommerce” for some of them. I could not manage to use Page Builder in the Product Tabs crated with Costum Product Tabs even though I activated the Page Builde for all post types. Is there any possibility?…
By Gary Lindgren, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I’m updating a website with a new page and I can’t seem get the top line of text to be colored. I used Site Origin Editor to add the top line and used the Design button to define the color. I chose the color and Updated, but the top line is still black.
By hfurby, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello- I started updating Site Origin plugins on my wordpress my site. I now get this error: Parse error: syntax error, unexpected ‘[‘ in /nfs/www/WWW_pages/username/site.com/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 444 and I’m locked out of my site. It won’t display anything. I’ve read about connecting to ftp but not sure where to start if I can’t access…
By Julien Deroletz, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi Team, I have the following error on my website, can you please let me know how to fix it ? PHP Error Count Location Call Stack Component Warning preg_replace_callback(): Compilation failed: invalid range in character class at offset 22 4 wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php:839 preg_replace_callback() wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php:839 SiteOrigin_Widget->get_instance_css() wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php:721 SiteOrigin_Widget->save_css() wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php:297 SiteOrigin_Widget->generate_and_enqueue_instance_styles() wp-content/plugins/so-widgets-bundle/so-widgets-bundle.php:745 SiteOrigin_Widgets_Bundle->enqueue_active_widgets_scripts() wp-includes/class-wp-hook.php:303 do_action(‘wp_enqueue_scripts’) wp-includes/script-loader.php:2083 wp_enqueue_scripts()…
By Marketing, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I have a row with many pictures which I want to hide on phone and only show on desktop. Could someone help me how to fix this? I’m a beginning WordPress editor, so I would like it as easy as possible :)
By Lisa, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I run a WoonderShop PT Child theme. The site crash as soon as I update to latest Page Builder by SiteOrigin. I deactivate it via file manager to retain access to the admin panel and reinstalled with the same result. Where can I get hold of older versions to install? Any Idea what could be…
By stephanie_bruening, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I am using the widgets bundle, one of the widgets is a Google Maps widget. It is currently deactivated and not in use, because I don’t want to use Google Maps on the site. It is just »installed« as a part of the widgets bundle. When I scan the site for Cookies, I see…
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