Home>Support>Technical

incorrect display in the browser

By documentydaniil, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello. Please tell me who has faced such a problem? The price field is not displayed correctly. In safari everything is fine, but in Google the price shifts regardless of the width of the screen. here is the link. Thanks. Аренда автокрана в СПб

SiteOrigin Contact Form

By scott62788, 3 years ago. Last reply by Andrew Misplon, 3 years ago
It works intermittently. Is there a way to debug it? I have deleted and reinstalled the widget multiple times and each time I test it, it works 2-3 times in a row. The next day I test it and it doesn’t work. Then I test it a second time and it works. It has a…

‘No Collapse’ doesn’t work when page served via Instagram bio link

By Niki Gower, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi there, I’ve noticed that when following a link from Instagram bio (served in an Instagram browser window, not default browser) the ‘no collapse’ function of page builder doesn’t work. – This error only occurs via Instagram for android. – When following link via Instagram on an iPhone, it works as it should – Page…

Problem with the visualization of the articles preview

By SupportMR, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi guys, I’ve been working on this problem for a whole month but still can’t figure out what’s causing it. I’m managing a wordpress site that was once under the management of a real programmer, while I’m just an IT technician, and now he is nowhere to be found and this problem occurred: When in…

North Theme mobile-menu-button color

By Lee Butler, 3 years ago. Last reply by Andrew Misplon, 3 years ago
In the North theme I can set the hover color for the “Menu” text when in mobile device layout by setting “Menu Text Hover Color” but setting “Menu Text Color” doesn’t seem to change the color of the hamburger (three lines) or the word “Menu” in the mobile device layout. It does affect the menu…

Corp – smooth scroll with Hero Button & other issue

By Datsyuk, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi there, I just set up a new project using SiteOrigin Corp Theme which is really great. I entcountered two issues with smoth scroll within Corp. First is, that it does not seem to work with the button in the hero widget. When clicking the button the side jumps directly without smooth scroll (and also…

Masthead gone together with dropdown menu setting

By Rick Damiani, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I have been using Vantage for a few years, but suddenly (probably after wordpress updated to 5.8.2) the masthead is gone, i.e. the logo, tagline, and navigation menu do not show up any longer. Under Customize > Theme Settings > Layout, the Masthead Layout, Masthead Menu, and Footer Layout do not contain anything and…

GetResponse forms not responsive with SiteOrigin?

By poulomi, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, My site is weignitegrowth.com (theme: SiteOrigin North) and I have GetResponse forms on it. The forms show fine on desktop, but not on mobile. They don’t seem to be responsive on full-width pages, which is also breaking my site menu on mobile. The forms work fine on the blog posts pages. Can you please…

Getting error of not supporting code

By Vrouwsel, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I have a page build with side origin, but now it is giving an error. It always worked great, but i am getting this error message: Array and string offset access syntax with curly braces is no longer supported in /customers/2/8/6/baby-peuter-kleuter.nl/httpd.www/wp/wp-content/plugins/siteorigin-panels/widgets/lib/lessc.inc.php on line 657 What can i do to make it work again?

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More