update issue
By Jonathan Hayden, 7 years ago. Last reply by Jonathan Hayden, 7 years ago
hi cant install 2 updates error bellow An error occurred while updating SiteOrigin Premium: Update package not available. thanks in advance johnny
Support Threads: technical
Icon wrong after publishin
By loscsaba86, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi All! If I have a draft, the icons (awesome icon, etc are all correct). But after hit PUBLISH, they appear wrong. I just see a short code like 󿍬 Why ist it? How could I fix it? Best regards: Csaba
New update messed up my website
By alwin oei, 7 years ago. Last reply by Andrew Misplon, 7 years ago
www.oeihousing.com I’m using WordPress 4.9 Theme: Vantage 1.6.7 Page Builder by SiteOrigin SiteOrigin CSS SiteOrigin Premium SiteOrigin Widgets Bundle Ultimate Addons for SiteOrigin After last updates, many widgets do not work properly: Siteorigin Hero does not show up Siteorigin Call-to-action button shows 2 buttons instead of 1 button Tabs is also weird, showing some kind…
Multisite / Panel not available
By Daniel Hoffmann, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi, on my multisite the pagebuilder does no longer work after update to 4.9. In the page-editing esction the tab is no longer available and the editor does not no longer show rows and columns. Looks like it does not load. PHP 7.0.24, Apache, WP 4.9 Rollback to 4.8.3 and it works again. I can’t…
Vantage Site Pack Install Issue
By Simcon, 7 years ago. Last reply by Alex S, 7 years ago
I am trying to install the Vantage site pack onto a fresh install of WordPress v4.9. Each time it stops at 12/147 with installing wordpress importer plugin. I have tried several times on fresh installs but it stops at the same point every time. Please help. Thanks Simon
wordpress 4.9 NL
By Wim Baars, 7 years ago. Last reply by Alex S, 7 years ago
hi there, i installed WordPress 4.9 Dutch version. After the update it seems that the widgets not working anymore. I got a blanc screen, not possible to add anything. Is this a problem from the WordPress new version? Regards.
SiteOrigin Hero Not Stretching to Full Width of page
By Jenais, 7 years ago. Last reply by Alex S, 7 years ago
I’m having issues getting the alignment on this page to be uniform using the live editor. In addition, the Hero slider just will not stretch to the full size of my page no matter what I do. Does this have something to do with my theme? In any case, how do I get this slider…
Can’t add new Testimonials
By Chrisna, 7 years ago. Last reply by Alex S, 7 years ago
Hi there I am using your Testimonial widget on my page. When I update the page, I can’t add another testimonial. The button does not react… Any suggestions?
Unable to add text when using PageBuilder
By melissap, 7 years ago. Last reply by Alex S, 7 years ago
Hi there I am putting together my website and I’m unable to add any text when in PageBuilder. I have looked at some of the threads on here and ensured that the tick is unchecked in my user profile. It keeps showing a loading page but nothing happens – I was able to use it…
why my web is running so slow
By jksturbin, 7 years ago. Last reply by Alex S, 7 years ago
i use Vantage PremiumVersi: 2.6 for my web www.turbinventilator.com why my web is running so slow I’ve tried to move hosting to 3 times starting from godday, jakarta web and now hosting ssd at www.ardetamedia.com but keep it slow, is there any mistake that i do not know, can help check my web thanks email…
Search and up icons also not showing up
By Julius Hernández, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I have exactly the same problem of this thread: https://siteorigin.com/thread/icons-not-showing-up/, I use Vantage free, Search and Up Arrow icons are showing as a little square. I don’t know how it started. The problem is I cannot update any plugin (theme and all plugins are up to date), what exactly do I need to do…
Show Product On Home Page
By Julien Herpoël, 7 years ago. Last reply by Julien Herpoël, 7 years ago
Hello, first of all thank you for your plug-in and themes. Love it! I just started to rebuild my website. https://mrgusto-delivery.com I’m trying to show my 5 product (like on the shop page) on the home page using the widget but It doesnt show even with all the others plug-in disable. Thank you so much.
Plugin Clashing – Page Builder Error
By Hillary Bartlett, 7 years ago. Last reply by Hillary Bartlett, 7 years ago
I’m helping a church rebuild it’s site and I’m using the Sydney theme. They use a plugin called Sermon and it seems like Page Builder doesn’t work well with it. I get error codes all over the site until I deactivate it. Is there a way to make the two work through coding or is…
Background image has a large white block over it
By Michael Lewis, 7 years ago. Last reply by Michael Lewis, 7 years ago
Using the visual editor I inserted a background image, with a 600px spacer. Image is set to “cover”. Layout is set to “full page”. When I view the page I see the background image, but its behind a large white block which covers most of the image. I had created this page a couple of…
Custom HTML widgets not working after update to WP version 4.9
By antony, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Custom HTML widgets not working after update to WP version 4.9 page builder version : 2.5.14 thank you very much for your support Antony