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Problems with the Hero Image Widget

By Voice Author, 6 years ago. Last reply by Alex S, 6 years ago
Hi Guys, Please check this website http://www.voiceauthor.com, there are Hero Images put in with the Siteorigin Hero Widget on the Homepage and the Portfolio page. All Hero Images are now corrupted, they are not loading on any device and the buttons have also gotten messed up after the latest WordPress Update v4.9. Please check and…

SiteOrgin CSS – not working

By Peter Schumacher, 6 years ago. Last reply by Alex S, 6 years ago
Hi there, It might be me, but I thought asking is better… Installed “SiteOrigin CSS”, everything is there, but clicking on an editor button (like in the nice video about it) does nothing. What I’ve tried to solve the problem: * removed all other plugins * went to the standard theme Running WP 4.9 with…

Custom CSS Load Delay

By Raymond, 6 years ago. Last reply by Raymond, 6 years ago
Hi, thanks for the theme. Recently my site is experiencing custom CSS load delay. I have the custom CSS to increase the width of the page and remove the top and bottom margin, and because of the delay, the page shows with default width and then increase the width so it is quite annoying, and…

Fatal error message

By Zenit Technologies, 6 years ago. Last reply by Zenit Technologies, 6 years ago
Hello, I´m trying to edit my wordpress but in all the site origin widgets I get this message: Fatal error: Call to undefined function wp_get_raw_referer() Can you please help me with this issue? I´m not able to edit anything now. Thank you in advance.

Site Orgin Buttons not displaying an extra box

By Kim Allen, 6 years ago. Last reply by Alex S, 6 years ago
Hi, I use your button widget often. Great widget. Yesterday it displayed oddly on all my posts. The button displays two boxes – the intended one an extra square box above it. https://allenvisioninc.com/job/ Is an exanple Many have been in place for months (see https://allenvisioninc.com/posts/) I updated to WordPress 4.9 en-CA and Highend theme 3.4.9.1…

WpBakery 5.4.4 is not working

By Pejman, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, After updating WordPress to 4.9 and updating VC to 5.4.4, the wpbakery VC is not working anymore. I deactivated all plugins but still no working. I have also changed my theme to Twenty Fifteen, no results. Can you pleas help me with that? Or is it possible to install a older version of VC…

Hero Images are Varying in height

By Voice Author, 6 years ago. Last reply by Voice Author, 6 years ago
Hi Guys, So simple question, the hero images on my website www.voiceauthor.com were supposed to be responsive but that wasn’t happening because I had set a height to 500 px. As advised by your team I’d removed the setting. However, now the hero images are varying in height and they are not being displayed in…

Contact form doesn’t send message

By loscsaba86, 6 years ago. Last reply by loscsaba86, 6 years ago
Hi! I made a contact page. A inserted a contact form with page builder. But if I click on the “Submit” button nothing happens… It is very strange: – on my homepage (made 1 week ago, before updating to the new wordpress 4.9) is everything ok – but on an inner page (made yesterday, after…

PageBuilder dosen’t respond.

By Menash Progix Bouhadana, 6 years ago. Last reply by Alex S, 6 years ago
Hi, Was about to start edit some stuff in my website but then discoverd that pagebuilder pages are unresponsive. When i click Save & Close nothing happens. also when i’m click the X on the left to close the windows, nothing happens. What can I do to fix this? WP 4.9

SiteOrigin Widgets Not Saving

By Ammi Embry, 6 years ago. Last reply by Alex S, 6 years ago
Since updating WP & my plugins I’ve not been able to save SiteOrigin widgets on my WP site. Following the directions in another recent thread I turned off recently update or added plugins (the suggestion was for all, but I decided to start slow). I discovered saving ability returned when I deactivated this event calendar…

update issue

By Jonathan Hayden, 6 years ago. Last reply by Jonathan Hayden, 6 years ago
hi cant install 2 updates error bellow An error occurred while updating SiteOrigin Premium: Update package not available. thanks in advance johnny

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